I'm Having audio issues

Hello, from what it sounds like, I believe your earphones are dirty with earwax and dirt. What I can recommend is taking an extra toothbrush you have and wetting it with a VERY SMALL amount of water (excess could damage them) and scrubbing the earpiece that the speaker is in (circled below) lightly with the wetted toothbrush. You could also use a toothpick and lightly scrape out any dirt or earwax. Be careful and hope this helps!