Unbeknownst to me and I am not sure if related… all other printing attempts have prompted to print from Tray 1 or the system thinks LEGAL size is in Tray 2 and winds up jamming last I tried due to feeding wrong I’m thinking maybe due to firmware on the printer or a sensor off since seems the firmware on the printer would know to measure the length based on time or something I’m guessing. I don’t know for sure exactly yet.
Thanks to an answer on Quora, I was motivated to try again and see if detects the LETTER size in Acrobat due to another software setting and maybe that will update the TRAY 2 to LETTER vs the current Configuration Status printout noting TRAY 2 [LEGAL] in firmware since there isn’t an option to set TRAY 2 to LETTER like is noted in the PAPER HANDLING.
The printer screen prompts after I select print to TRAY 1 LOAD PLAIN LETTER then I select the GO or VALUE button and the prompt USE PLAIN LEGAL INSTEAD? I press the SELECT button then and the page prints from TRAY 2 though a 41.3 ERROR UNEXPECTED PAPER SIZE and the prompt to LOAD TRAY 2 PLAIN LEGAL appears. If I select the minus side of the ITEM button a prompt appears noting EITHER RELOAD THE TRAY WITH-> where I can’t select to change anything. I can only clear out the JOB by pressing the CANCEL button.
If I press the GO button PROCESSING JOB FROM TRAY 2 is prompted and then I get a 13.1 PAPER JAM OPEN INPUT TRAYS error prompt.
Similar to previous USE PLAIN LEGAL INSTEAD message, I can’t select to change the TRAY 2 [SIZE] value to LETTER anywhere on the printer itself that I’ve found.
I did just try what was noted in regards to the Acrobat PRINTER SETUP where I found an A4 setting that I changed to LETTER and verified the PRINT settings were correct and that might have did it running through the above error prompts in Italics I noted above with no jams this time. I think that just reset the TRAY 2 [SIZE] value to [LETTER] now.
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