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Support for the CQ57 series of Compaq notebook computers.

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My laptop has completely shut down and all I get is a blue screen.

Everytime I turn on my laptop, I get a blue screen asking for Administrator Password or Power On Password. I can't do anything and I don't have the password. I can't even get into safe mode anymore. If I put in wrong password 3 times it says System Disabled. I want to take my .45 to it right now. I'm beyond frustrated. PLEASE HELP!

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darianconwill1 try this Password = 30694400

 Steps to be followed:

  1. Use the unlock code posted above to enter the BIOS
  2. Disable all passwords that are enabled
  3. If asked for current password - type the unlock code
  4. For new password, just press ENTER key
  5. Repeat the same for verify password column.
  6. Then leave the BIOS by saving & exit option to save the changes.

Troubleshooting:

Incase if the Password doesn’t work please try a Hard Reset as follows.

  1. Shut down the notebook
  2. Unplug the AC Adapter and then remove the battery
  3. Hold  down the Power button for 30 seconds
  4. Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook
  5. If you now see a password box, Please type the same Password I shared before and press enter
  6. from here. Let us know what you get.

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When I can't turn my laptop on what do I need to do

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