Screen may not be working
The screen is completely dark and unresponsive. The ringer button on the side still causes the phone to vibrate.
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Try to restart the phone.
To force restart your iPhone XS that's stuck on black or blank screen, just follow these steps: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side/Power button until the Apple logo appears.
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