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The Gateway P5WS0 Laptop is also marketed as a Packard Bell Laptop in some countries. The P5WS0 is part of the NV Gateway series and can be identified by model NV57H58u.

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Direct X is Missing Files or corrupt

Dx Wont support WOT

Update (04/08/2020)

OK SO HOW DO YOU POWER WASH ?

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How to Reset the Operating System on a Gateway | Chron.com

Gateway Recovery Disk: Guide for Windows XP, Vista, 7, 8

These might help though they are not official.... I am contacting an expert now...

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75% of the time it is a virus. Probably a Trojan. Save all existing files and then purge you computer with a powerwash. Then start over. That is the best I can do…

Update (04/08/2020)

That was all I got.. Sorry…. You might have to contact the manufacture if none of this helps.

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How ever you reset to factory settings… I don’t know because I am not familiar with that specific device… Only the ware…

Sorry for the inconvenience…I will try to do some research and get back when I have the answer…

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