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Released September 20, Apple's flagship 2019 smartphone features a 5.8" OLED display, a triple-lens rear camera, and greatly improved battery life. Successor to the iPhone XS.

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Face ID not working after water damage

My phone got water damaged after I put it on the sink next to where I was showering, Maybe water vapour got in. After that, both the front and back lens has condensation in it but dried out after 2 days.

I went to the apple store and the worker told me that they could not do anything about it as it was water damaged hence not under warranty.

My phone is working perfectly except for the face ID and sometimes the screen will flicker. When I use face ID it told me it was not available. Also, my sister told me that the camera quality has been degraded a bit but It doesn’t really affect me that much.

Can someone help me with this? Can I fix this by buying parts here? I really wish to fix this as this phone is not even a year T.T

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Judging by what we have learned during the teardown of Face ID, main circuits of the Face ID are exposed. Once water damaged or exposed to a relatively humid environment, there might be electricity leakage or short-circuit problem that can result in Face ID failure.

Why Face ID Not Working After Repair

And for a detailed repair process, Face ID parts are complicated and difficult to repair.  A simple replacement can not fix the problem, not to mention that most Face ID parts are paired to the logic board. You need professional help.

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You can't replace the camera or the front proximity sensor/earpiece cable assembly. They are paired to the motherboard if you replace them face Id will never work again. I would find someone who does micrsoldering repair they might be able to repair it and that is small possibly. Water damaged can cause lots of problems with corrosion. But a professional would be your best bet.

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