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Samsung's flagship phone, the Galaxy S8. Released in April 2017.

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Galaxy S8 Won't Recover

I have a Galaxy S8 G950OU that used to overheat when charging then shut down. It would resume operation after it cooled down. During the most recent update it died, and I think it didn’t get the update correctly. After that it will not boot. I can get it to turn on but when the Android logo appears it always dies. I’ve gone the soft reset, cache clearing and finally factory reset route with it, and even installed a new battery.

I believe I’ll give up on it now and “recycle” it, but just curious if anyone else has had this experience or wants the thing for parts. I believe my info is safe since it did take a factory reset/clear all data.

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Well, flashing it didn't work either. After a few failed attempts I finallly got it to take but when it booted up it said "Encryption Failed: Reset to factory?" When I did that, it resumed in a boot loop that included the word "Erasing"

I gave up, and removed the battery. I'm guessing there's a hardware problem as well. This phone has a history of overheating on recharge and then won't play nice until it cools down. At this point it's nearly 3 years old and I don't want to put more time into it. I 'll recycle it. Anybody here want the adhesive kit and new battery? Adhesive kit is unused. New battery is barely used.

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Hi @chriscec

Did you try reinstalling the firmware using Odin or Kies, you didn’t say?

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Thanks jayeff,

Well, I got close to that process before my OP. I downloaded the firmware file to my iMac, which told me “we don’t do that here”, so I’ll try it on one of my Windows machines at work when time permits. I’ll update this thread whether it was successful or not after that attempt, but it could be awhile.

Thanks again,

Chris

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