Acer Aspire No Sound!

I have an Acer Aspire E5-575 -33 BM

I am running Windows 10, verson 1909

I'm here after running out of ideas. I have no sound and have tried all the logical solutions I know of. My sound card is not even listed in "device manager". I have found in device manager/system devices, there is an error at "High Definition Audio Controller".

In "Services" under Windows Audio, I have found in the properties/dependencies that one of the 3 required services is missing, i.e., "Multimedia Class Scheduler"

I tried to recover this by installing Windows 10 again and keeping my existing files and apps. This didn't work, much to my surprise.

I bought the program "Restoro" and ran a full scan and it didn't fix the problem

I tried downloading and manually installing the update (KB4023057) after it failed via Windows Update. It gives me the error that Windows Services cannot be opened.

I have so many programs that I don't care to do a fresh install of Windows, so this is my last option before going that route.

Thanks, for any help you can offer me!

Bu soruyu yanıtla Ben de bu sorunu yaşıyorum

Bu iyi bir soru mu?

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1 Yorum:

Have you logged in to the Acer Service & Support website with your laptop's Serial Number, SNID or Part Number (P/N) ?

Updated the BIOS? Chipset? Audio? etc.

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