JBL Charge 3 turns on when plugged and only plays on AUX

So my JBL Charge 3 got on my cabinet for a month and i tried to run it on my power brick and tried to pair it with my phone but i only hear hiss and paired sound - but if i used the AUX it still works.

need help

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So you were able to pair it correctly to your phone, then you should see the central I/O led turn from white to blue. If you still can't hear any audio streaming from the phone (android?iOS?) go to the BT settings, disconnect and connect again. If this doesn't work try pairing it to another phone, you may need to enable discovery mode by pressing the first button from the left facing the front. This lets you pair it with a never-before-paired BT device

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