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Just installed a new battery into my laptop and the battery indicator is flashing orange.. the bios screen says “battery not present”. Laptop does boot the laptop but it won’t charge. tried multiple power adapters.
Bu iyi bir soru mu?
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OK this has been solved..
When the replacement battery came in also not able to communicate i suspected a change in the firmware..
This laptop was on the latest A24 so i downgraded it to A14. Now it works.
It seems that firmware Latitude E5550 A22 is when they changed the charging circuit routine and broke the ability to charge aftermarket batteries.. I suspect this is happening to any dell laptop.
Bu yanıt yardımcı oldu mu?
hey. also have a dell latitude e5550, but it doesn't turn on without the charger. ¿How do I know what firmwere do I have?
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If same result in another laptop then the battery is probably defective.
Is it a DELL battery or a third party one?
How to Reset the Dell Battery Sensor
You can follow the following steps, which take only minutes and require no tools, to attempt a reset of your Dell battery:
Let us know how it goes.
Bu yanıt yardımcı oldu mu?
It is a iFixit replacement battery.
This did not work.
Dell laptop and I recently had a new ac adapter installed.
still says "255% available and plugged in"
I too have same message after installing new battery. Any resolution would be helpful
Same issue here. Inspiron 3521. Original OEM battery was giving me this error. I just bought a new Dell branded battery on eBay (looks identical to me in every way, but for $25 could be a fake), and getting the same error. I am trying some things such as Windows update, Dell updates, chipset update. Bios says version A12. Ironically, Bios version A16 wouldn’t install without a recognized battery installed, ha. So far, I got it to at least show 255% battery remaining. Tried the reboot with battery removed. Still getting the message battery cannot be identified upon boot, and it immediately turns off when unplugged.
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Once booted up, down on the right side of the TaskBar, what does it say about the battery ? Any charge?
mike tarafından
It says idle or not charging. depending on where you look.. I also put it into another laptop and have the same response.
Jon Mroz tarafından
@Jon Mroz
Does it show any percentage of charge?
mike tarafından
@aactech It shows 38%
Jon Mroz tarafından
@Jon Mroz
So it shows 38% but does it indicate any charging or just a static 38% ?
mike tarafından