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Released on Oct. 2016, identified by the model number E5-575G-53VG

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Why does my laptop constantly shut off?

It’ll just, out of nowhere, shut down. Then, shows that screen that you see after an update or such.

But, I’m usually up to date on the updates, so that’s not the problem. I also make sure to keep the laptop from overheating, so.

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Bu iyi bir soru mu?

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Filtre ölçütü:

Can you go to Settings, Windows Updates then Advanced Options then turn on Update Notifications.

This should help you find out if its Windows or hardware related :)

I would also suggest taking the bottom cover off and seeing for dust build-up. Lots of laptops come in with a carpet of dust between the heatsink and CPU fan. Although most of the time an overheat causes an immediate power off, so this may not be necessary.

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I think that dust might be the problem, I'll have to see

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If it is, take it apart and make sure you got some fresh thermal paste to replace the old stuff. This can make a world of difference :)

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