Tablet Battery Not Charging
My tablet battery was bloated but working. I have replaced the battery twice and it will not charge now.
The status in the lower right shows Battery 1: 0% and Battery 2: 100%.
If I go into the Microsoft Surface Diagnostic Toolkit and click on the battery section on the left side, it shows Battery 1 Discharging and 34% current charge. It shows Battery 2 Charged and 0% current charge. I think maybe the diagnostic has the batteries switched around. The fact that it thinks the battery is charged and yet it is at 0% makes me think maybe there is a software problem and the computer thinks the battery is charged when it isn’t.
The MS Battery Report does not show a manufacturer or serial number for Battery 1. It does show capacities in mWh. Battery 2 shows all information.
Any ideas would be greatly appreciated.