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The JBL Charge 5 Speaker is a waterproof Bluetooth speaker manufactured by JBL that delivers high-quality sound and long-lasting battery life that can support other devices. The JBL Charge 5 is durable and powerful. The setup includes five buttons consisting of volume up, volume down, play, pause, and Bluetooth pairing. The JBL Charge 5 has the JBL logo located in the front center of the device. The text “CHARGE 5” is located on the back of the JBL on the tab covering the USB port.

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Why is my JBL Charge 5 not turning off?

The power button is not working. I go to turn it off and it won’t shut off.

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try the + button and the play/pause button hold them both for 5 seconds

maybe it will help

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Leave it on for some time then wait for it to drain out if this doesnt work contact jbl support they might help

Hope this helps

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I had this problem too. Solved it by unplugging it and letting it run the battery down so it switched itself off. Plugged it back in to charge and everything was back to normal. Possible firmware issue I reckon.

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