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doesn't seem to be a way to open the glass

I am using an Epson WorkForce Pro WF-3720. There doesn't seem to be a way to open the glass on my all-in-one printer. I get the lines when I copy using the ADF. The printer in the video I saw had a little button that, when pushed, allowed you to open the glass. I don't have that.

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Hi @Faith Luber

Here's the user manual for the printer. Go to p.256-257 to see how to open the cover so that the platen glass and the ADF glass (small rectangular glass on left in image) can be accessed and cleaned.

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Hi, jayeff.

I had already downloaded the manual and checked out how to clean the glass and ADF. I've cleaned both those areas. I'm trying to get inside the small glass area to clean it. There is a YouTube video showing how to do this, but it's not my model. The guy in the video showed a way to open up the small glass area, but I don't have that on my printer/copier/scanner.


Thank you.

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@Faith Luber

So you're saying that the glass is dirty on the underside, is this correct?

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