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Repair guides, support, and troubleshooting information for the first 13-inch MacBook Air to feature Apple's Arm-based M1 SoC (with an 8-core CPU and up to an 8-core GPU). Released in November 2020 and identified by model numbers A2337 or EMC 3598.

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M1 Air won't wake from sleep after sitting for a few minutes

Hey All!

Got an M1 Air question. I have one that is basically perfect, but if it sits for a few minutes and the screen falls asleep, the screen won't wake up, although keyboard illumination comes on. If I close the lid, then open, the screen comes on, but simply clicking the pad or a key will not wake it up. I should note that if I try to wake it up IMMEDIATELY after the screen goes off, it does come up, but if I wait 1-2 minutes, then it seems to have gone into a deeper sleep and won't wake up.

Is this a hardware issue? The fact that it works fine in every scenario but one makes me hope it's software. My next step is "revive" in DFU mode, but I thought I'd check here first. It's recently been upgraded from Big Sur to Ventura. Also did a clean install of Ventura just to see, but no luck.

Thanks!

John

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Tried DFU mode "revive" with no luck. Also, to be clear, there is an image, just no backlight.

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Hi @rdklinc

Unfortunately this isn’t much of a solution ( appologys in advance)but more of a indication of what’s causing the issue

As far as I know it ISN’T a hardware issue as my MacBook Pro 15 2014 does the same exact thing occasionally but only in MacOS Bigsur,I have it dual booting Bigsur and Mojave and it won’t do it on Mojave

I would report it to apple as a bug as it could be a software issue that can hopefully be fixed soon:-)

Hopefully this helps

Any questions please ask

Thanks:-)

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Thanks! Massively different hardware between 2014 and 2020 M1 though, not sure there's enough commonality to draw the comparison? 2008 15" Pro does this as well, and PRAM reset helps, but M1 has no PRAM.

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@rdklinc

There is a massive difference

I have seen intel macs that won’t restart properly (press restart and it turns them off rather than restarting them) but that was due to it having a bad battery if all things

Might be worth having a look at the battery condition but I doubt that’s the issue as the machine is still very new

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@rdklinc - Have you tried connecting an external display with the display assembly closed? See what that does. If the external works correctly then try raising the display assembly, did it even flicker?

The issue is clearly in the backlight logic but the Hall sensor logic also plays into this as it’s roll is to turn off the backlight when the display assembly is closed.

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