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Announced 2020, August 05 Status Available. Released 2020, August 21

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Battery replacement Issue with Note 20 Ultra 5g

I replaced my battery on my note 20 ultra 5g with a replacement battery from ifixit, however when I plug the phone into a wall adapter (the original one that my phone came with) it doesn't show a charge at all, and when i try to boot it up, i get the Samsung logo then it just turns off. When I plug the phone into my laptop, I get a charge showing 35%, I left it for a few hours and it stopped at 41%, I booted the phone fully (to my home screen), but after the phone finished booting, it just turns off shortly after. I cannot boot the phone without it being plugged into the laptop.

I have checked connectors multiples times and diligently reseated each connector with care making sure everything is seated properly,

I followed this guide to a T, and backwards when reassembling.

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Can you try plugging in the old battery? If the old battery functions normally (outside of whatever reason you replaced it in the first place), then that would be a pretty good indicator that your new battery is defective. To the best of my knowledge, iFixit does their best to find and sell quality parts, but there's always a chance you'll get a bad apple in a barrel. My experience with their customer service has been exemplary so I'd recommend contacting them if you have reason to think the new battery is bad.

Best way to get hold of them is via email at support@ifixit.com.

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Thanks for the reply, unfortunately I can't try the old battery again due to the fact that i replaced it cause it was swelling. I have contacted ifixit and they sent me a new one, It's doing the same thing. I have noticed that the phone stay on for much loner when the pen is not in the phone. As soon as I put the pen in, it turns off. When I start the phone with the pen in it turns off almost instantly after getting to the home screen. The battery percent shown is still 35% and stops at 41%.

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