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Released June 2014, identified by model 635.

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My phone boots incompletely after charging. What solutions can I try?

When I plug the phone into a charger it starts to boot with the Nokia logo on the screen but then it just returns to a black screen (with the LCD backlight still on) when I unplug it the screen turns off completely after a few minutes.

When I try to boot it without it being connected to a charger it does the same thing but with the low battery icon and then it turns off.

I think the phone needs a new battery or other component, but I'm also unsure if it's software-related

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@jaxan7294 before doing anything else and before getting in to deep, replace the battery. Then re-evaluate. Of course, there is always a chance that there are other issues but the most pressing one is your bad battery. You need to fix that first.

Nokia Lumia 635 Battery Replacement

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Okay thank you, I'll work on getting the parts and tools for this and see if that fixes it

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@jaxan7294 sounds good. Let us know how it works out.

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