1 Numerous issues with this phone please help
39 seconds ago in
Hoping to get some input. I bought the unlocked USA version back in February. Since getting the phone I have had issues. It has no warranty.
I noticed little things at first with the phone like over heating(I've had this with all my galaxies but it wasn't too terrible) the screen would pop up with like a distorted colorful image when using apps or internet. Touch screen would not respond at times. I'd have to lock the phone then unlock.it to respond. Then my biggest headache is if I set my phone too hard the screen would go blank them I'd have to power and volume down to shut it off. Then it wouldn't come back on for over an hour then I could play around with volume up down and power then the phone would eventually turn on.
This got persistently worse so I tried updating the phone but it always failed. And if the phone got to 60% the phone would die fast or shut off with a drained battery.
2 days ago I updated it though the Samsung app and now I cannot use the phone at all.
The touch screen doesn't respond at all, the only way I got my personal stuff off it was hooking up wireless mouse and I have to work quick, the phone gets super hot then drains again fast once 60% happens.
I dont want to reset the phone because I don't think it's gonna help plus I'm buying a different phone so I can do a phone transfer
I do want to get the phone fixed but have no idea is this is firmware, touch screen, motherboard or battery issue. Any help or input is very welcome
Bu iyi bir soru mu?
