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Repair guides and support for the line of photo inkjet printers by HP.

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How do you release ink carriage stuck on the right hand

How do you free the printing carriage stuck on the right on a HP Photosmart 8250 printer

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@jameshogg15084 let's see if our printer Guru @nick has an answer for you.

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@oldturkey03 Got it, not a great potential outcome but I've pointed out a few common areas to check.

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These were significantly different for HP compared to the integrated head designs like the tri-color cart and 564/920 printheads. As such, the head will require significant disassembly to access. To access the printhead for unjamming, you'll need to remove the printer's top cover and disconnect the ink lines to access the head on the 02 printers... It's a bit of a burden to service these, much like the modern factory bulk ink tank inkjets we have now (the only difference is the ink capacity, which shares the same poor serviceability characteristics).

Once you get the top off, look where the printhead service station rests (having photos of the service station will help us all find out where the gears you need to reverse are). HP usually has an open-gear design, which means you can probably reverse the gears by hand if need be. That said, if you can turn it on, I recommend this over the force method, as it is safer and less likely to damage the printer. Once you get the head unlocked, unplug the printer, and then you can investigate the source of it.

Given a preliminary educated guess, I would guess one of 4 faults (this is sorted by order):

  • The service station gearbox is wearing out (most likely)
  • You may need to check the condition of the grease of the metal bar the printhead glides across, and clean it with IPA and re-grease the bar (second most likely)
  • Ink backlog is clogging the gears (less likely)
  • Bad service station motor (unlikely, but it happens)

While I do not have a 02 printer to show this on, this video of a printhead cleaning may point to another potential cause: There are 2 lifters on the printhead, and one seems to be prone to breaking as these printers age due to HP cost reducing the mechanism on these 02 ink tank printers to get the cost down, as the head layout is similar to the HP wide format machines such as the Designjet and HP Latex printers.

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