Ana içeriğe geç

A1418 / EMC 3069 / 2017 / 3.0 GHz quad-core i5, 3.4 GHz quad-core i5 or 3.6 GHz quad-core i7 Processor. Released June 8, 2017.

iMac 21.5" 2017 GPU/Display Issue After Bad Repair Attempt

Hello everyone,

I realize this is a very specific problem, and I may have made some significant mistakes during my recent repair attempt. However, I’m still eager to hear if anyone has any ideas on how to fix this without simply replacing the screen and logic board. Replacing these components would be prohibitively expensive, and at that price, I could likely purchase a working iMac instead. Additionally, I have a personal interest in reviving this machine, as I’d love to see it working again.

The Situation

Here’s the situation: I recently bought a new SSD for my 21,5" 2017 iMac. After about 7 years of active use, it started overheating, and the CPU was constantly throttling, rendering the computer nearly useless—even with an external SSD I had set up due to the internal HDD slowing down drastically after just two years. Given the performance issues, I decided to open up the iMac, believing it was necessary.

Initially, everything seemed to go well, at least in theory, until I reached the reassembly phase. While reconnecting the screen to test the system, I accidentally yanked the cable right out of the eDP connector on the monitor. Although the connector was bent, it didn’t look too damaged at first glance. Unfortunately, I did rip one soldering pad off the PCB—specifically, the structural point on the connector that, fortunately, doesn’t carry any signal. I tried reattaching the structural point with super glue since it wasn't part of the signal pathway, carefully bent the eDP connector back into shape, and secured the cable using hot glue and tape. However, the display still showed no signs of life.

Diagnostic Findings

Checking the diagnostic LEDs, I noticed that the first LEDs were lighting up, but the next-to-last LED was dim, and the last one was completely off. This gave me some hope, after reading the documentation, that the GPU might still be functional.

The computer itself seems to be operational. I connected an external display and saw the question mark folder icon, which I took as a sign that the GPU was working. However, when I tried to boot into recovery mode, although I heard the boot chime, the system didn't fully boot up.

New Concerns

I also attempted to boot from an external Windows SSD. After a few tries and random key combinations, I managed to boot into Windows. But then, I encountered a new concern: in the Windows Device Manager, the Radeon Pro 555 GPU driver was stopped due to a problem (error 43?). This was extremely worrying, as I began to suspect that my attempt to forcefully reconnect the display might have damaged the GPU. The AMD driver also complained that the supposedly new GPU (which I obviously hadn’t installed) was not compatible with the drivers. I tried uninstalling the old drivers and reinstalling them from scratch, but after uninstalling the drivers and rebooting, I lost the video signal entirely after the Windows logo appeared. Reconnecting the display didn’t help, and there was no sign of life after the boot logo.

Another oddity is that the boot selection screen sometimes appears, but other times it doesn’t. This inconsistency adds to my confusion.

Next Steps

I checked the eDP connector fuse on the logic board, and it wasn’t blown, which gives me hope that my mishandling of the monitor connection might not be the cause of the GPU’s strange behavior.

I’m also considering whether the reset of the NVRAM could have triggered these driver issues, though I’m not sure. I don’t believe I could have damaged the GPU during the disassembly or reassembly process, as the only thing I did was clean off the old thermal paste with 99% isopropyl alcohol and reapply new paste.

Based on the diagnostic LEDs—and if I can trust the 2015 Apple repair documents for the 21.5" 2015 iMac and the 27" 2017 iMac—it seems that the GPU is communicating with the CPU and generating a signal, but it’s simply not detecting a display. If anyone has tips on how I can further check the health of the GPU or can confirm whether disconnecting the internal display (or connecting an external display) might cause such driver problems, I’d greatly appreciate your advice.

If it weren’t for this strange GPU behavior, my next step would have been to check the backlight fuse for the display, which is located on the back of the logic board. After that, I was planning to take the monitor to a repair shop to have the eDP connector properly replaced. I’ve already realized that attempting such repairs on my own, even seemingly straightforward ones, isn’t the best idea for me.

If I decide to take apart the iMac again to inspect the logic board, I could also check the GPU more thoroughly. However, I haven’t yet tried turning on the iMac with the screen connected but lifted up to monitor the diagnostic LEDs, as this is neither recommended by Apple nor seems like a safe approach. It feels like a recipe for causing even more damage.

Final Thoughts

Thanks in advance for any suggestions, diagnostics, or help. I really love this computer, and it would be a shame to lose it in such an unfortunate way, especially since I don’t currently have an alternative computer and can’t afford to buy a decent new one.

Yanıtlandı! Cevabı görüntüle Ben de bu sorunu yaşıyorum

Bu iyi bir soru mu?

Puan 0
2 Yorum

At this point you’ll need to see if you can get an external display to show an image, then see if you can get terminal to connect to the system via Ethernet.from a second Mac.


It does sound like the connector and cable need replacing. This will require deeper skills. Do you have someone local with good microsoldering skills and understand Mac systems?

tarafından

Many thanks for your assessment. As I said the external monitor, kind of sometimes works, but I cannot boot into the Internet Recovery, as it does not generate a signal then. But I hear the boot up chime when booting into the Internet Recovery. I actually have a contact who has good micro-soldering skills, but I'm not sure if he's familiar with Mac systems specifically.

And most importantly, I also have a new SSD installed, consequently I don't have a hard drive, with MacOS. I don't know if connecting via Ethernet would work or help at all in that case.

That was actually one of the reasons I took my iMac apart in the first place; the hard drive failed and I was forced to use an external drive to the point where the CPU started to throttle, probably due to dust buildup and old thermal paste, forcing me to take it apart, as it became completly unusable.

tarafından

Yorum Ekle

1 Cevap

Filtre ölçütü:
Seçilen Çözüm

@leon3333333 - I find it hard to believe so many things going wrong. Let’s break this down into actions so we can peel back the issues.

Do you have access to a second Mac system which you can create a bootable USB thumb drive. Down load a fresh installer file from here How to download and install macOS then follow this guide to convert it into a bootable image Create a bootable installer for macOS once you’ve have it setup, you should be able to boot up with it. Can you get to that point?

Bu yanıt yardımcı oldu mu?

Puan 1

1 Yorum:

Hey, I created a macOS High Sierra USB stick and installed macOS successfully. It runs well, though outdated. The external monitor and GPU are working fine, so the issue was likely with Windows and Bootcamp drivers.

I found a reliable way to access the boot selection screen via the external monitor: reset NVRAM, unplug the iMac for 10 minutes, then hold Option/Alt on startup. This method works for some reason.

I'm currently upgrading to macOS Ventura. Despite some issues due to High Sierra's age, everything is running smoothly now. The internal monitor is faulty, and I'll have it repaired by someone experienced in micro-soldering. All the fuses on the logic board are intact, and the eDP connector on the logic board appears to be functioning properly. When my monitor slipped and the cable was ripped out, it stayed connected to the logic board but was pulled out of the display connector, causing damage only to the display. Thanks for your help, by suggesting using a USB stick!

tarafından

Yorum Ekle

Yanıtını ekle

Leon sonsuza kadar minnettar olacak.
İstatistikleri Görüntüle:

Son 24 Saat: 0

Son 7 gün: 0

Son 30 gün: 5

Her zaman: 140