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G815 RGB Mechanical Gaming Keyboard. Part number: Black: Tactile: 920-008984 Linear: 920-009000 Clicky: 920-009087 White: Tactile: 920-011354

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Why is my G815 key inputs not working

Keyboard hasn't even seen heavy use. Multiple keys no longer working. Some randomly register as pressed down all the time and others do not work at all. I've disassembled, cleaned and even replaced a couple Romer G keys but the issue remains. Seems like a circuit board problem.

Really sad when you pay nearly $200 and it barely outlasts the warranty period. Last Logitech peripheral I ever buy but would love to see if there's a way to salvage this paper weight. Would like to know which replacement parts might be available and when so I can weight out my options.

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If an external keyboard isn't working after not being used for a long time, the most likely reason is dirt or debris buildup on the keys, causing poor connection between the key switches and the circuit board; this is especially common with mechanical keyboards where dirt can easily accumulate under the keycaps.

To keep an external keyboard clean when not in use, store it in a dust-free environment, ideally using a dedicated keyboard cover or a clean cloth to prevent dust accumulation; regularly clean it with compressed air to remove debris between the keys, and occasionally wipe down the surface with a slightly damp microfiber cloth if needed.

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