I cannot hearing any thing

Hello!

I understand you cannot hear sound when you play a video.

Let’s try some simple steps to fix it:

1. Check sound settings:
2. Click the speaker icon near the clock (bottom-right corner).
3. Make sure volume is not muted.
4. Click on "Open Sound Settings". Make sure the correct speaker is selected.
   2. Try playing other sounds:
5. Can you hear system sounds (like when you get a message)?
6. Try a YouTube video and also try a video saved on your computer.
   3. Update sound driver:
7. Press Windows Key + X and click Device Manager.
8. Find “Sound, video and game controllers”.
9. Right-click on your sound device (like Realtek), and choose Update driver.
10. Or choose Uninstall, then restart your computer.
    4. If using a browser (like Chrome):
11. Try another browser.
12. Check if the tab is muted (right-click the tab).
13. Clear browser cache.

If sound still does not work:

This laptop (HP ProBook 4530s) has the sound card built into the motherboard. You cannot replace it easily. But you can use a USB sound card as a solution. These are cheap and work well.

Good luck! Let me know if you need more help.