2 
1 A heads up regarding the display... again!
Hi Folks
My 18 month old, MBP M4 Pro screen died. Took it to the ""Genius Bar"" to be told I had a faulty display!! Apparently this is quite a common fault with this model, my "genius" telling me he alone repairs at least four a day!!!!! If you're using this as intended and on a live event or important gig it may be worth having a spare USB C display to get you out of trouble (Command +F1 to switch).
The really annoying thing about the repair was that they wouldn't work on it unless it used the latest iteration of Mac OS, and threatened to wipe my hard drive before basically undoing some nuts and bolts and cables to replace the screen. I had to upgrade there and then to save the hassle of a later install from Time Machine.
This would've cost £623 to fix (I had AppleCare) BUT as I'm in the UK this was considered a 'Consumer Law Repair' which is up to 6 years in this country and also free.
Bu iyi bir soru mu?
How odd! To demand you upgrade your OS to the latest. As long as you've applied the latest security patches and updates for the given version of macOS they shouldn't be hassling you to jump to the very latest release of macOS.
The reason is clear, some Apps and functions won't respond in the same way and most of us wait a while to know the release is stable. Next time tell them a bit of a fib your test system has issues with the release and you are waiting for it to be resolved!
DanJ tarafından
@danj
Thanks for replying. The "genius" actually told me two errors, one the screen and the other not being the latest OS (Tahoe). I told him I didn't want to upgrade as my UAD software was working OK with Sequoia, but he point blank refused the repair unless it was upgraded. Either I did it there and then or they would wipe and clean install the hard drive during the repair.
The galling fact is replacing the screen is irrelevant to the OS used.
Sadly Apple service is not what it was
Graham tarafından
@gitardoctor - True the OS has nothing directly to do with a display replacement!
But... the system has serialization! That is, the display swap needs the firmware to be updated with the displays new S/N! It also turns out TrueTone needs calibration (not sure why but it does). Anyways they (Apple has a Tool via a firewall to do this, and in the last two releases Apple released within MacOS Repair Assistant as they relented to independents hassling them preventing honest repairs.
So if you had two exact systems in the deep jungle one with a smashed display and the other with a bad keyboard you could swap over the display to get one working system!
DanJ tarafından