Damaged USB-C port

Hello, @adrian89324

1. If the port was easy to access and remove, then yes, there are most likely replacements for it.
2. Use a multimeter, check if all points on the USB-C port do have power, otherwise, replace.
3. If you don't want to immediately replace the port, then check the power plug connecting with a multimeter to check and see if anything fishy is going on, or check for any pieces of metal touching parts that it shouldn't.

Let us know if you find anything out!

T

@adrian89324 the plastic housing where the port lives shows burn marks. That means it got really hot. You do need to remove the board and de-solder the port since the USB-C connectors have contacts on the bottom of the connector as well. Then check the traces, solder pads etc. No, there is not an easy way to measure a common USB - C port but you could always get an inexpensive USB-C test board and use that to check your port. Something like this (Just an examples and not an endorsement for the seller). Could be overkill for your board since all it seems to be doing is supply power and no data lines. You will most likely notice any damage when you unsolder it.

You also need to measure the voltage on the power connector (Red/Black) cable and see what you get consistently. Looks like there should be 5V 1A on those. Use a multimeter and measure the voltage. Red most likely + and Black - Take a close up picture of the board so that we can see the components on it.

Hopefully its just a burned and shortened connector. Rule that out first otherwise you will always have doubt. You need to find a known-well place to start your troubleshooting.