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For more information regarding common troubleshooting issues, check out the
Gateway NE56R09u troubleshooting page.
Background and Identification
The GATEWAY Laptop Netbook NE5609u, which was first released on April 12, 2012. Running off off Windows 8 64-bit and an Intel Celeron B820 (1.7 GHz ) processor, this laptop is great for your everyday use. The model number for this laptop is NE56R09u and can be found on the back side of the laptop. A major recall on this device is the battery packs, Gateway Lithium Ion Battery Packs . These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. To distinguish this model from the other models that are similar to it, one would look for the processors, a similar model NE56R41u has an Intel Pentium B960 (2.2 GHz) processor. Also one might look for the color design of the laptop, this specific one has a chrome finish inside surrounding the keyboard. Some specifications are it weighs 5.5 lbs, has an aspect ratio of 16:10, a glossy screen with its maximum resolution of 1366 x 768. The compatible brands are Gateway, and its products. A distinguishing feature of this laptop is an Intel HD Graphics card and the size of the laptop with the given dimensions of 15" x 10" x 1.3" (WxDxH).