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Trouble shooting

Click here for the Xelio P1001A-BK Troubleshooting Guide

Background and Identification

To identify if you have an Xelio P1001A-BK tablet check the back cover, it has the Xelio logo in the middle and it lists model # P1001A-BK.

This tablet is in the line of a family of three Xelio tablets(P717A-BK, P900A-BK, P1001A-BK). The P1001A-BK is the largest in the family with a 10.1" display while the other two have 7" and 9" displays respectively.

Technical Specifications:

  • Android 4.1 Jelly Bean
  • 10.1" 1024x600 16:10 Capacitive Multi-Touch Screen
  • 1.0 GHz processor with 512 MB RAM
  • 4GB Storage
  • Micro SD card expansion slot
  • Front-facing camera
  • Built-in speaker
  • Battery: 3800 mAH ~ 5 hours music/2.5 hours video
  • Dimensions: 10.35W x 6.50L x 0.45H = in
  • Weight: 1.32 lbs

Additional Information

Xelio Website:

The Xelio Website has support information on the entire family of Xelio tablets.

What to do if tablet won't turn on?:

This Youtube videoprovides step-by-step instruction on what to do if your android tablet does not turn on.

Additional Questions:

If you have any additional questions feel free to ask any other Xelio Tablet Owners at this owner's forum:

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