| If the camera lens is cracked or otherwise damaged, the solution is to replace the camera lens. |
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| Be careful when removing [guide|103487|shattered glass displays|new_window=true], be sure to [link|https://edu.ifixit.com/project-safety?rq=esd#disconnect-power-sources|remove power/disconnecting batteries|new_window=true] ,and take a look at the [link|https://edu.ifixit.com/project-safety?rq=esd#tool-safety|ESD-safe tools|new_window=true] website before performing this task! |
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| Take a look at our [[SONY Cyber-Shot DSC-W170 Troubleshooting#Section__Battery_is_empty_1|troubleshooting page|new_window=true]] if you need help to remove the battery. |
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| On the [link|https://sony.encompass.com/model/SONDSCW170|Sony website|new_window=true] you can find replacement parts for the camera. |