Run the plastic opening tool under the bottom edge of the phone to detach the small plastic cover below the Verizon logo.

It will take some force to remove this piece. Work around the bottom corners to unlatch the two hooks holding the piece in place.

The small plastic hooks can break during removal. Be careful that you don't damage them, but it will take some force to get them undone.

Once the plastic cover is detached, pull the piece away with your fingers.