This was so helpful. I was not able to use my Keurig. I followed serval YouTube videos with no results. After reading this I saw the close-up of the bottom needle and realized that the needle was bent from putting the K-cup I bought on wrong. It had bent it in half. I simply used some needle nose pliers and straightened it out. I now have a beautiful fresh machine that works like new and brews a great cup of coffee. Thank you.