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Toaster Emits a Bad Smell
The toaster has a bad smell whenever it is in use.
Dirty Crumb Catcher
Before cleaning and removing the crumb catcher, first make sure the toaster is unplugged and cool to the touch. Once it is cool, wipe down the exterior with a damp cloth and lightly tap to remove any crumbs within the slots. Then remove the crumb catchers at the bottom of each pair of slots, there should be two. Wipe down the crumb catchers with a damp cloth. After drying off each catcher, replace into their slots.
Faulty or Broken Heating Wires
After cleaning the toaster, if there is still an unpleasant smell, the toaster may have faulty or broken wires. Turn on the toaster and while empty, check the interior and see if the wires are heated throughout and not worn. If there is an inconsistent section, please see this guide on replacing the heating wires of your toaster
Toasting Lever Does Not Stay Down
When you push the lever down to toast, it doesn’t stay down.
Toaster is Not Plugged In
Check the cord of the toaster and see if it is plugged into a working outlet. If it is, please see this guide on lever spring replacement.
Cord Does Not Retract on its Own
When putting away your toaster, the cord does not self-retract.
Cord is Twisted
Completely pull out the cord and make sure that it is not twisted in any areas. Once untwisted, lightly tug on the cord and it should self-retract. If it does not self-retract, please see this guide on replacing the retractable cord.
Knobs and/or Levers are Sticky
When using your toaster, you notice a sticky residue on your hand.
Parts are Dirty
If only a small part of the knobs or levers are sticky, use a damp cloth to wipe down the areas. Do not use any abrasive chemicals or sharp objects, as this will damage the toaster. If you would like to do an in-depth cleaning, please see this guide on replacing temperature knobs or this guide on replacing slot levers.
Toaster is Unstable
When using your toaster, it wobbles.
Missing Rubber Feet
Tilt the front of your toaster up, so you can see the two front feet. Check for a grey rubber foot on both sides. Check to see if one of the rubber feet is missing.
Cord is Under Toaster
Lift your toaster and check for the cord. When you place your toaster back on the counter, make sure that it does not rest on the cord and that the cord is retracted.
Temperature Knobs Fall Off
When adjusting your temperature knobs, they fall off or wiggle.
Knobs Not Attached
Support the back of your toaster and firmly press on the temperature knobs. If the knobs click, they should be in place and shouldn’t fall off or wiggle. If they do not click into place and continue to fall off and wiggle, please see this guide on replacing temperature knobs.
Toasting Levers Fall Off
When pushing levers down to toast, they fall off or wiggle.
Levers Not Attached
Support the back of your toaster and firmly press into the slot levers. If the levers click, they should be in place and shouldn’t fall off or wiggle. If they do not click into place and continue to fall off and wiggle, please see this guide on replacing slot levers.
Levers Not Screwed Together
Check the bottom of your slot levers and make sure that the bottoms are still screwed on. If they are not screwed on, use a screwdriver to tighten them into place. If they are screwed on and continue to fall off and wiggle, please see this guide on replacing slot levers.
Toast is Not Consistent to the Temperature Knobs
The final product is not toasted at the same level as the selected temperature
Knobs Not Aligned with Temperature Setting
Turn the temperature knob clockwise until it stops. Remove the temperature knob and snap back into place with the temperature meter pointing at the highest temperature. If you are having trouble removing or replacing the temperature knobs, please see this guide on replacing temperature knobs.
Faulty Heating Wires
Turn on the toaster and while empty, check the interior to see if the wires are heated throughout and not worn. If there is an inconsistent section, please see this guide on replacing the heating wires of your toaster.
Toaster Will Not Turn On
When trying to toast, the toaster does not respond accordingly.
Toaster Not Plugged In
Find the cord, at the back-right corner. If it is not plugged into an outlet, plug it in.
Toaster is Jammed
Check the inside of the toaster slots for a toasting product. If you see a toasting product, your toaster’s anti-jam protection has been activated. This causes your toaster to automatically shut off. Please see the troubleshooting directions under “Toast Emits a Bad Smell,” for directions on how to clean out your toaster.