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Brushes Do Not Rotate
The rubber pickup brushes on the underside are unable to spin
The Brushes are Full of Dirt or Other Debris
The brushes may have hair trapped around the axles of the brushes, making them unable to spin. Remove the dirt and hairs that may be tangled and clean the brushes to make sure that it is able to rotate. Scissors are helpful in cutting the tangled hair, making it easier to remove.
Brush Module is Broken
Check to see the module is working properly by manually rotating the module; if not working, it may need to be replaced.
Replacing a Broken Brush Module
Brushes are Broken
Rotate the brushes by hand to check if they work. Inspect to make sure they are able to rotate correctly. Replace if damaged.
Wheels Get Stuck
Either the front castor wheel or two-side wheels are unable to rotate and device does not move correctly, may say error five
The Wheel is Obstructed
Fibers or dirt may keep the wheel from moving freely, try taking scissors and cutting the
debris to make it easier to remove.
The Wheel Motor is Broken
If the wheel still doesn’t spin regularly, the motor that drives the wheel may be broken and needs to be replaced.
Wheels are Damaged
The wheels themselves may be damaged and unable to rotate fully. If the wheels are visibly damaged or too loose around the axle, the wheel module may need replacing. If the wheels do not spring out when picked up, the springs inside the wheel module may be broken and will need to be replaced.
Stops Picking Up Dirt
The Roomba doesn’t seem to be cleaning effectively and still leaves dirt after a cleaning cycle
The Trash Bin is Full
The trash collection bin may be too full to pick up any more dirt. If this is the case, remove the collection bin by pressing in the direction of the yellow arrows and empty. Also, the filter could be worn out or clogged up and cause the Roomba to loose suction. If this happens when the bin is empty, the sensors are dirty. They are the rectangles extending into cutouts in the dust bin door. Wipe off both sides of the bin door and the rectangles themselves so they can see each other.
Vacuum Looses Suction
The fan that powers the suction of the vacuum may be broken if it makes unusual noises, no sound all of the sudden, or loses suction power completely. If this is the case then the whole collection bin needs to be replaced.
Device is Not Charging
Device is unresponsive after pressing "CLEAN" button and nothing appears on the screen
Faulty Charging Station
Check to make sure that the charging station is plugged into the wall and that the metal contacts on the roomba are connecting properly to the metal contacts on the charging dock. Examine the cord of the charging dock for damage. If it is damaged, it may need to be replaced. The metal contacts on the roomba or the dock may be dirty or corroded. To clean them, rub them with a dry towel. If the contacts are to damaged or it is unable to form a connection to the roomba, it may need to be replaced.
Battery Installed Incorrectly
Make sure that the battery is properly installed in the roomba and the yellow battery tab is removed. If it still does not charge after checking the dock and cleaning it, the battery may need to be replaced
Error 16: Place Roomba on a flat surface
This can be caused by the HTC Vive lighthouses! They really mess with Roomba's IR vision.
35 Yorum
My 980 is dead. Question!!! The charging station light goes on for about 5 sec then turns off. Is this correct. How can I tell if the battery is the problem? I have had slight problems with charging before losing all?
John Smith - Yanıt
Our 980 says it’s full. I have dumped it and changed the filter and it still won’t move from the red light saying it needs to be dumped.
It seems to be stuck in dump me mode. This device is too expensive to stop working in the first week. Help!!
Kat - Yanıt
Kat, I have figured this out. Your bin full sensors are dirty; I now wipe them off with my fingertip every time I re-insert the bin. The sensors are on the left and right sides of the bin, looking through cut-outs in the bin door to see if they can see each other. If not, the bin is “full”. Wiping both sides of the door cutouts and the inside of the rectangles that protrude into them solves it.
Ben Nelson -
Question: My iRobot 980’s trash bin keeps coming partially out. I tap it back in and it will run for about 30 mins then it occurs again. How do I fix this?
christopher.gina - Yanıt
John Smith, I have the same problem, did you get it sorted?
Tezza
carrtell53 - Yanıt
Me too. Bin been falling out more and more of late.
lindsay -
Why my 980 keep saying error 16 place put romba on a flat surface? I put on a flat surface and still keep saying it's error.
zcajun2c - Yanıt
My 985 has the same issue. Have you fixed yours?
xinyuton -
my Roomba error 14 reinstall bin and press start but it keep giving me same error
francisco - Yanıt
My 980 wont return to the charger to empty the bin. it just keeps going around the house, and we have a dog, so eventually it leaves clumps of dog hair on the carpet. Any ideas?
1jparker0715 - Yanıt
The connectors on roomba one is higher on one side can I replace them?
Lori Wells - Yanıt
My 980 ran over dog crap and now the clean light blinks and the light that looks like a scope blinks. All buttons are non responsive. Changed to a new battery and still does the same thing. Tried to hold down clean button for a minute to reset but still nothing. Customer service dude told me its trash and to buy a new one. I looked on Ebay and the mother board is $250. Anybody know of a cheaper motherboard out there? Thanks.
comode_choker - Yanıt
Take a look in marketplace for the same model sometimes the roomba used is cheaper then you have your motherboard or use the best of both
neville more -
My Roomba senses that is full and returns to base where it automatically attempts to empty. However, the debris is not evacuating from the bin and I have to manually empty it. Help!
Stacy Ciota - Yanıt
My wifi light keeps flashing and I can not join my wifi net work?
please help
Terry Hayes - Yanıt
My roomba isn’t picking up well, its not filling it’s bin, the fluff is just sitting on the brushes.
suzi4q - Yanıt
My roombq wont pick up the stuff just stays on it’s brushes it doesn’t go into the bin.
suzi4q - Yanıt
“Device Is Not Charging” should be updated to include that the wheels may need to be replaced. This happens when the springs in the wheels are not strong enough to hold the device level when it is on the charging station which causes it to not get a good connection. You can test this by holding up the back of the Roomba and seeing if the device begins to charge when on the base.
SamuelJ - Yanıt
My 980 says the bin is full after a few minutes of cleaning and there is not much dirt in the bin
Hazel - Yanıt
Hello! on the carpet the irobot 980 does not increase the suction power. the settings have automatic suction power increase on. the sensors have been cleaned.What's wrong
Timo Räsänen - Yanıt
I replaced one of the wheels on my 980 after 4 years of running. Now when I put it on the charger, all the lights flash, but it does not operate. After this issue, I purchased a new battery from iRobot and I still have the same problem.
SCOTT SHAW - Yanıt
wont come out on scheduled time
genz68 - Yanıt
My roomba bin will no longer open. It feels like the latch may be broken or stuck. Anyone else have the same problem? Anyone have a suggestion.
Kathleen Laubach - Yanıt
My 980 won’t vacuum my rug and it’s continually shuts down giving me error 16
glenn.coppinger - Yanıt
My 980 keeps giving me the error 6 message that Roomba is on a cliff, but it definitely is not and I have moved it from light carpet surfaces to light wooden floors and it still will not work. Please help!
~Heather
Heather Boerger - Yanıt
My roomba says error remove DETRACTORS, then push clean, Ijust cleaned for first time, did I do something wrong?
Sandra Witt - Yanıt
My Roomba 980 charging station constantly blinks a green light when plugged into power outlet and there is no indication that the Roomba iRobot is charging when placed upon the charging station. Have tried pressing all three buttons individually and in different combinations but receive no light indications. Anyone experience this problem and if so what was your solution, thanks much estikeleather@hotmail.com
ed stikeleather - Yanıt
My Roomba 980 keeps coming up with the error message: ERROR, Fix, move Roomba to a new location. I have removed battery & reseeded, moved to a new location, have reset several times but she still comes up with the same error message. Any suggestions or solutions?
boais4me - Yanıt
I have a error come up check right wheel. It just goes around in circles then stops with error. I replaced the right wheel with new one and it still does this?
tasha - Yanıt
My roomba is loosing suction. We have replaced the entire collector bin, with new filters, however we are still getting the same issue, even with the new collector bin. What can the cause be
Dawid Roestorf - Yanıt
My 980 Roomba is fully charged, clean filter and new brushes. When I press clean, it runs in a small circle for a few minutes and then shuts off. Any ideas or do I need to replace the Roomba?
katie - Yanıt
My iRobot 980 will not move forward. I've checked all the wheels and brushes. It will run but not advance forward.
Mary Cornell - Yanıt
Somebody try to fix error 18? In roomba 900
neville more - Yanıt
My Roomba is only picking up bits not the animal fur, which is my main concern. I’ve cleaned everything replaced what’s needed. Except the filter…. Got the wrong size. Could that actually be the problem?
Amy Pride - Yanıt
The roomba keeps saying place on a flat surface and stops
Manser - Yanıt