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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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iPhone 5 stuck on recovery mode error (9).

My iPhone 5 will not restore, shows a strange graphic under restore (See video), and shows "the iPhone could not be restored. An unknown error occurred (9)," and goes back to restore mode. The phone has never been opened and no parts were replaced before this issue.

TinyUmbrella was no good, resetting hosts file to default was no good, DFU mode is a no go... It seems like a hardware issue, and I could really use some tips, especially in component-level repair.

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Puan 49
9 Yorum

I just went through this with my iPad. Tried a dozen times on 3 different machines (2 PC, one iMac) but the error(9) persisted.

I tried this method: https://support.apple.com/en-us/HT204275

...but no luck. I finally took it to an Apple store. They said the update 'revealed a hardware issue'.

THAT IS ABSOLUTE BULLSHIT. THE IPAD WORKED FINE BEFORE RUNNING THE UPDATE.

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change battery,remove camera,lcd, and try again to restore

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This one works for my iPhone 5s: make sure the battery is full. Open iTunes in your PC, connect your iPhone in DFU mode. Click "restore", it will restore and update your device. The apple logo and progress bar will now appear in your phone. At 60% level, the phone will suddenly black out and the connection in your iTune will seem lost. Wait. The apple logo will reappear and will continue. It's all restored. Hope it will help.

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is there any solution yet? my iphone5 got the same issues too .

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The iphone has a malfunction on the lcd screen. You need to disconnect the lcd screen. And repeat the same as you did in the video... I know... It is strange but it works. For help check youtube how to disassemble the screen. Its realy easy. Good luck

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SoS Mac, try what Apple suggests:

Error 9:

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

Also, read How to fix iTunes error 9. I hope this helps. Good luck.

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Puan 6

1 Yorum:

Thank you oldT but all the suggestions above unfortunately did not help, also when i change a USB port on my imac i get error (2006), I changed battery and got error (2004) everything that i change i get different error what should it mean, what controls the errors?

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Yes, it solved my problem too. Error (9) basically means there is a non original hardware installed, and the phone simply wont accept that and generates error 9. So what I did was turned it off, disconnected the LCD screen, home button and restored from iTunes with those two devices disconnected. It worked great, I disconnected both because I had replaced both devices and they were generic.

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Puan 4

2 Yorum:

JFC how anal can Apple get?

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Thanks a lot. It works for me.

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this is internal memory i.c problem NAND change i.c your problem will solve

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Puan 2
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Try to restore your device on 3uTools, to see if it works~

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Puan 1
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Hi there,

It has been a week that i bought an iPhone 5. It has error 9..4014...3007...and with black screen.

But! Right now at 27/08/14 12:09am it's unlocked :D.

1) First no need to go on DFU mode, it's already on just by checking with tinyumbrella "log". it says "DFU device connected". => then close tiny.

What i will talk about is not "THE" solution, because ERROR 9 is from everywhere...

**some ppl would tell about changing front camera flex wire, plug off camera wire while restoring, change charging port, put on DFU mode...etc etc etc...*

2)About my computer :

_I put it on ethernet so no wifi. I use win 8 x64. *i have tried on XP, Win7, Win8, macbook 2014 retina and macbook i5 2013

_Install itune x64

_I've closed all apps

_Checked if host file was good

_Download firmware 7.1.2

3)About my iPhone 5

I went across a lot of site about error 9 iphone 5/5S/4/4S....

_I changed the charging port

_changed the battery

_changed The front camera

_Changed usb wire

4)Process

1_Unistall then install itune.

2_Reboot computer

3_Plug in your iPhone. Itune pop up with "a recovery device .....detected...etc"

4_Do 2 or 3 "hard reboot". *If i did not do this error 4014 will pop up

5_Each time you hard reboot, don't forget to push ok on itune

6_Shift+restoration then select your firmware.

7_And what you need is to try this 1,2,3,4....10 times until it get better!

Don't know if this will work for everyone, but i hope it will !

Error 9 Resolved.

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Puan 0

2 Yorum:

Shift+restore and having the firmware worked on the first try!!!!!!! WOOHOOOO!!!!!!!

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what do you mean shift and restore? im a little confused i have the same problem

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this error 9 can not be fixed get a new phone sry

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Puan 0
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just change the battery, and check,, some times this problem comes because of Battery problem..

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Puan 0
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Ic-charger Iphone 5 ( 5g ) 36p U2 Ic-1608a cambiare questo pezzo sulla scheda madre costa 10 euro

dopo trovare un bravo tecnico che può saldare e finito ..errore risolto ... guardate youtube

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Puan 0

1 Yorum:

Ic-charger Iphone 5 (5g) 36p U2 Ic-1608a change this piece on motherboard costs 10 euro

After finding a good technician who can weld and finish .. error resolved ... watch youtube

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tenia el mismo error lo restaure con el flex del touch, pantalla, auricular, y boton de home desconectados para realizar la restauracion y salio a la primera

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Puan 0

1 Yorum:

Had the same error reset it with the flex of touch, screen, headset, and home button disconnected to perform the restoration and left the first

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The usual causes for error on most devices are when it is related to software issues. The thing here is that hardware, no matter how solid they are supposed to be, also contribute to the downfall of your iOS device’s functionality. Here are the common causes for this error to occur.

  1. Your iOS device is jailbroken.
  2. Security software on your computer is causing communication blockages between you and Apple update servers.
  3. Your firewall, either on Windows or Mac, is blocking communication between you and the Apple servers.
  4. There has been a network setting error or it has been corrupted in some way.
  5. In conjunction with the 4th cause - Your own computer has been known to hack or jailbreak another iOS device which caused confusion in device recognition.
  6. The USB cable caused an interruption in the update or restoration process.

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Puan 0
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My error 9 was fixed by putting the original parts back on it (front screen assembly). It seems to me, that it was apple fraking with me, because i put un-original parts on the phone.

I put back the original screen and restored the phone.

*!&$!&$^ apple...

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