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This is the Digital2 pad deluxe running Android OS 4.1 Jellybean. Google play store, front and back cameras, WI-FI connectivity, Multi-touch capability , G sensor technology, and built in speaker.

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Why is my tablet not holding a charge?

The battery symbol displays that the battery is charging, but when disconnected from the charger the device shuts off due to the lack of battery power.

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Try the following steps to fix the issue:

  • Try using a different USB cable to see if the device will take the charge.
  • If it still does not charge try changing the wall charger.
  • If it is still unable to charge, your charging port may have become loose or detached.

Digital2 7" Tablet Model D2-713G GN Troubleshooting[Troubleshooting]

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