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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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iPhone 5 64GB constantly stuck on Apple logo

My iPhone 5 64GB recently started turning off at random intervals.

Eventually it would not boot past the white Apple logo.

I have managed to salvage the information I needed and uploaded to a new iPhone 5S 32GB, but I am interested to understand what caused the problem initially and what I could do to fix the issue, as it's handy to have a back up device.

Any advice or solutions would be greatly appreciated!

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The first thing I would try is a new battery! This will hopefully solve the problem!

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Thanks, I thought that might be an issue as obviously the iPhone batteries only have a finite amount of charges.

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I agree. It might be a problem.

Also if you repaired your phone recently then it might be shortage, screws in the wrong place. Without opening and looking hard to say.

Try itunes restore. If it gives you an error message please post it here

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Thanks. I did all the retrieval via software, rather than opening up the hardware, but the phone has had the odd knock and bump since I've had it, so that could be an issue.

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Yes. Restore the phone via iTunes.

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