Ana içeriğe geç

Introduced November 2012, this is a capable desktop computer with an Intel Core i7 3770S quad-core processor, 12GB of RAM, and a 3TB hard drive. It has a 23 inch, 1080p touchscreen and integrated Beats Audio.

16 Soru Tümünü görüntüle

Why is my computer not turning on?

My computer is not turning on the a/c adapter makes a noise and light blinks but the monitor will not power on I have purchased a new a/c adapter thinking it would resolve this issue and that did not fix the problem any ideas of what I can do?

Yanıtlandı! Cevabı görüntüle Ben de bu sorunu yaşıyorum

Bu iyi bir soru mu?

Puan 3
1 Yorum

Computer ENVY 23 not turning on blank screen ! HELP

tarafından

Yorum Ekle

1 Cevap

Filtre ölçütü:
Seçilen Çözüm

Is there a hdmi port or a dvi or vga that you can hook it up to an external monitor to see if it will work that way ? this will tell if the screen itself is the problem . You may also want to try removing one stick of ram at a time to see if the issue is with the ram.

HP Envy 23-d060qd TouchSmart RAM Replacement

You could also try doing a static discharge. Unplug the computer and then hold the power button down for 60 seconds then plug it in and try to boot

. Hope some of this is helpful

Bu yanıt yardımcı oldu mu?

Puan 2

1 Yorum:

Yes, the static discharge option works with this type of machines.

tarafından

Yorum Ekle

Yanıtını ekle

Anayeli sonsuza kadar minnettar olacak.
İstatistikleri Görüntüle:

Son 24 Saat: 2

Son 7 gün: 9

Son 30 gün: 22

Her zaman: 6,768