Repair guides for Android cell phones manufactured by ALCATEL.

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My mobile is alcatel onetouch locked

its locked and require username and password but i forgot it

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Hi! I am assuming you have forgotten a Username and Password required to open the phone. If this is the case, you will need to reset the phone.

To reset the phone:

With the phone turned off, press and hold the Volume up and Power button for a few seconds until you see the reset interface.

Select Wipe data/Factory reset using the Volume buttons. Press the Home button to confirm.

Select Yes - Delete all user data and press Home button to confirm again.

Select Reboot system now, and then press the Home button.

The reset will now be complete.

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