Touch IC ios 11 error
Hi all! First, thank you for being there for all us repairshops all over the world!
My issue is - i work in a repairshop and we do a lot of iphone repair among others. I've been using a semi original screen for the repairs i've done - original LCD and Digitizer, the rest is high copy. There has never been issues with these screens ever since iphone 6s arrived on the market. But, they all have unoriginal Touch-IC on them (on the screen, if unoriginal, it'll be all blank) and again, they always worked fine for us.
Now, a few days ago Apple released IOS 11 - and since then, i've had 2 phones who, between 30 seconds to 1 minute after updating to IOS 11, lost touch completely. I've had 10 different screens on them, none working in touch - but if i take a broken original screen and plug it on, everything works just fine. DFU restore does not help, maybe momentarily, but touch will stop working again within short time.
I've been asking colleagues and others if they experinced anything like that, but none have, because IOS 11 has only been around for a few days, and no one wants to update right away. It's just weird that 2 phones in 2 days have done the same. It is as if they bumped up the voltage in the screen by just a little bit in the IOS, so the unoriginal IC's will fail. Maybe i'm just going crazy and seeing conspiracys, so any one who experienced anything like this, please come forward :)
The same issue was on LG nexus 5x, however this was an error in the production and an inferior NAND that could not stand the tiny bump up in the voltage during the update, and LG swapped boards under warranty - but this is not the same situation, i'm just saying it's been seen before :)
Update (10/14/2017)
Hi ya'll..
Sorry for my absence - and thank you for all your contributions! It seems that good guy Apple (irony may occur) have solved this one for us on IOS 11.0.3. If your or your customers phone decide to throw touch, force update to 11.0.3, and all should be good. This is only regarding iphone 6S, none other. The other models/cases in this thread are sadly mostly results of faulty screen or an error made by the technician :)
But, we have another problem facing us: iphone 7/7+ - if you are so unlucky to break your homebutton or sensor flex, your phone will not boot, it will just stay at the apple logo. You simply cannot just go changing them with aftermarket parts or OEM parts, it must be fully original (not chinese-original), which means 1. much, much harder to get, 2. much, much more expensive. This does, however, not effect screens, you can easily use the high copy grade - as long as the small parts are ORIGINAL! So, fair warning my friends, be very careful not to bust anything when taking the screens apart. Basically, Apple reinstated error code 53, but not as an itunes error, more as a phone that'll brick when booting. If you switch to original parts, it boots just fine again. Apple has not yet solved this in the latest update like they did touch-ic error on iphone 6S, and who knows if they will at all. Back in the day, they got convicted into removing error 53 (if you had aftermarket homebutton installed on ip6, your phone would brick on updating in itunes, until original button was mounted), as it was a violation of consumer rights, as Apple was making it possible, only for Apple to fix it. We are facing the same problem here, basically - and as i see it, there are 2 solutions: Apple will have to change this (as this haven't been a problem the since ip7/7+ release, but is a new thing in thread with ios 11), or we be very careful, and buy original parts when we mess up. My personal opinion: get a lawsuit going, so we get the possibility and freedom of using the parts we want (and the customers want in most cases, as it is much cheaper for them as well), back!
Bu iyi bir soru mu?
36 Yorum
Same problem here, i recieved 10 Iphone 6s screens form ifixit.com today.
A couple of minutes ago i decieded to test them all, none of them are responsive to touch!
I tried an original broken screen and it worked fine...
Jelle maertens tarafından
Thank you for your feedback :) It must be a matter of short time before sparepart producers have a fix for this IC issue, as i don't think it's solveable in software release - and apple especially has no interest in changing stuff again, as they will have plenty swaps because of this. Unless we are smart and make the producers change their production method to using original IC's.
Mikkel Øgendahl tarafından
And i also have to say, it seems they reinstated error 53, without calling it error 53. I just had an iphone 7+ for screen exchange - the good news is that IC's on 7/7+ are updated, and will work on IOS11 - however the iphone demands that all is plugged in, sensor, homebutton and screen. If they are not plugged in, it'll just stay at the apple logo. I tried with the sensor and screen only, nothing - homebutton and screen together, nothing. Everything plugged ind - it starts and works. which in my understanding means that if your homebutton dies, you're screwed :) Again, does anyone know anything to further my point - be my guest :)
Mikkel Øgendahl tarafından
I tried several screens with all the connectors plugged in but no effect .
Jelle maertens tarafından
on iphone 7/7+? Or iphone 6s - and i'm not sure i understand - it's not working? If not, it might be an inferior screen - but i can't say for sure. The ones i use are high copy, and the result was good when i plugged all in..
Mikkel Øgendahl tarafından
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