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The OP-1 is a portable music workstation incorporating a synthesizer, sampler, sequencer, multitrack recorder, drum machine, mixer and controller.

42 Soru Tümünü görüntüle

Why is my USB port not working?

The USB-port (data connection!) is not working (whereas charging via USB is).

I got to know this, when I wanted to save my work and I could not. I tried different PCs with different OS (win xp, win 10, linux ) but the PCs did not recognize my USB device OP-1. Either (most of the time) the PC did not react at all or it showed the message "The last connected USB device could not be recognized.".

Okay, then I did something crazy: I tried all of the five options in the TE boot screen.

Most of the options worked, unfortunately option 8. "Format Drive" too.

After that my OP-1 did not work at all. I can switch the device on and off, but that's all, no button is operating. The device is still charging. Invoking the TE boot screen is possible and choosing the options as well, but because of the defective USB port nothing more is possible. BTW I tried several USB cables and several PCs.

Please give me some advice. Is there a TE service point, to which I can send my device in?

Thank you!

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Bu iyi bir soru mu?

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Yorumlar:

Did this get sorted?

Mine does the same

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Filtre ölçütü:

Today I got an email from Teenage Engineering Support! They wrote:

"After reviewing the issue with this OP-1 we’ve come to the conclusion that the units DSP board is acting up,

we are currently out of stock on DSP boards which means that we won’t be able to repair this unit until we’re restocked

in late March to early April.

We will contact you as soon as we are ready to receive your unit.

We apologise for this and hope you understand."

Thank you TE-team, I think my problem could be solved by this.

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Yorumlar:

I have the same issue. Also the unit resets itself after start up and at times spontaneously. Are you stocked up with Logic boards at the moment? I live in Melbourne Australia.

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Yes. After I paid $200AUD to install a new part which did not fix the issue. Then the retailer swapped mine for a brand new OP-1. Still out of pocket. TE were absolutely useless with support. They’re not a great company to buy from and won’t again.

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Perry Rhodan sonsuza kadar minnettar olacak.
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