Horizontal lines on display unless lid half closed

Not that this helps, but I’ve had the same problem - twice. In fact this MacBook Pro (late 2016 model) has had so many problems. Firstly 3 or 4 keys had to be replaced because they kept on falling off, and then the whole keyboard was replace. Then around 4 months ago, horizontal lines started appearing on the screen just like you describe. They were intimitant, but I hadn’t realised it was due to the connection in the hinge. Thankfully I took out AppleCare for 3 years, and they replaced the display and board. But just a week ago the problem has returned. It definitely changes depending on the angle of the display, but today it’s even worse, and the lines don’t go until I put the display at a very low angle.

I am really not impressed.

My girlfriends 2017 MBP 13" Touch Bar 4 Thunderbolt Ports just started showing horizontal black lines all over the screen a few days ago. Sometimes there is additional ghosting where previous contents of the screen are showing in some areas of the screen.

We contacted apple support, tried all the resets etc. but nothing helped. As she is out of warranty, they only offered her a paid replacement for over 500 Euros...

A little bit of googling shows that this issue is very common and apple knows about it but does not do anything. I even own a macbook pro 2018 15" myself and had this issue also. Luckily I was still under warranty and apple replaced the screen but this shows that apple quality has become a joke. The current devices will be the last things that we ever bought from apple.

Especially in times of corona where everyone relies on their PCs, this is just a sad joke.

If anyone knows some DIY solution please let me know. There are also reports of apple deleting posts like this. I hope this is not the case.

Have this problem as well from a Mac 2016 model purchased late 2017. Out of the warrantee period.

Previously had keyboard issues also.

This is the straw that breaks the camels back in terms of sticking with Apple. Their service has gone down hill rapidly, while the problems with their products are climbing.

Just got the same issue with my MBP touchbar 15 2016. I looked around the web and found a dedicated page for this #flexgate issue:

https://appleissues.net/issues/flexgate/

Petition:

https://www.change.org/p/apple-fix-all-m...

more stuff about it:

https://www.cnet.com/news/macbook-pro-sc...

Got this issue as well on my MBP 15 2016. Apparently they are calling it the ‘Flexgate’.

https://appleissues.net/issues/flexgate/

https://www.change.org/p/apple-fix-all-m...

https://www.cnet.com/news/macbook-pro-sc...

Hey guys. Any news? Got the same problem wit my MacBook Pro 2016 Touch Bar. If is lid open more than 40 degrees, there are horizontal lines on screen.

There is some special warranty program for similar problem. But I was told that it’s not my case. The quality program is just for those with back light problem.

So there is almost same cause and totally same solution, for both change of the display.

Anyone has better experience?

I was trying to apply the extension warranty in Prague. There’s no original apple store, just franchise. Do you think I have better chance in the USA?

Thanks

Mine was repaired under the warranty program

I am using macbook since 2 years.

All was ok & suddenly one day i meet Horizontal lines in bottom of macbook screen.

I think apple doing this lazy issues intentionally to force consumer to purchase new.

Here is the situation when it came in my case:

I heavily used below GITHUB commands while working on my project.

the project location was desktop in my case:

git fetch --all

git reset --hard origin/master

git reset --hard origin/<branch_name>

then i found my macbook got freeze for seconds & start displaying those Horizontal lines.

Permanent Solution:

1. I forced shutdown mac.
2. I pressed shift+control+option + shutdown button for 10 seconds
3. My mac started then i click select restart mac option from top mac icon
4. then i press D button for some some time time until i got window for diagnosis - follow process from here(How to use Apple Diagnostics on your Mac)
5. After mac diagnosis complete i found no issue with my mac & i start mac again.
6. i found all ok no issue since then

PRECAUTION TO AVOID IT:

I not put all in order but mostly all are important.

1. I also turn off keyboard light, turn off auto screen.
2. I deleted all utorrent, crome extensions, all heavy software that not use.
3. Don’t use Apple provided widget on Desktop. (it is overlay on screen)
4. Don’t charge mac 100% all time.
5. Don’t keep open multiple application if not need.
6. Don’t download softwares that supports ads.
7. Don’t put your macbook on you body. Wisely use on table.
8. Alway close macbook & uncheck the reopen window option ( when you shutdown mac pop will show this option.)
9. Don’t use heavy graphics softwares that is out of your mac configuration.
10. Keep update mac as soon as new version available. - IMP
11. Always clean mac so it will be save from dust that goes inside & create issues.
12. Don’t use mac all day take some rest.
13. Don’t open un secure websites & movie sites that don’t support or requires video splash.

NOTE:

if you follow above you will also save yourself from following problems that other macbook pro users also getting nowadays.

1. Youtube video blink issues - one of the issue in macbook pro
2. Battery issues - fast buttery drain
3. Security issue - when open un secure sites
4. Macbook start up issue - one of the issue in macbook pro
5. unwanted keyboard light flickering issue - one of the issue in macbook
6. Mac freez / hang - one of the issue in macbook
7. Audio / Voice issue - one of the issue in macbook
8. not responding issue while trying to interact with applications. such as login time, surfing google.

I am able to write all the above based on my 2 year experience using macbook pro 13 inch

Apparently, there’s a screen replacement program for 2016 13” models:

===

Update 21/05/2019:

Apple eventually recognized the problem and launched a screen replacement program, so you can repair your laptop affected to #flexgate problem for free or get a refund for such repairs.

However, the program covers only 2016 13-inch models.

===

https://appleissues.net/issues/flexgate/

This is not Flexgate though. Flexgate described by apple as

• Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
• Display backlight stops working completely

In this issue we have one discriminative symptom:

• Screen works only when lid is 30-50% opened. When fully opened it's either horizontal lines or stuck image.

It should be a ribbon cables retracting issue.

We had it on MBP 2019 - horizontal lines when lid opened >30%. Replaced the display and it went away completely! But guess what.. after 2 weeks it started to show up on the new display. That is frustrating. I can't replace displays on my Mac bi-monthly :(