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Repair information for graphic tablets. Graphic tablets are also known as digitizers, drawing tablets, drawing pads, digital drawing tablets, pen tablets, or digital artboards.

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Wacom Cintiq 22hd - Blue LED/ no screen

Hello all, when I plug my Wacom Cintiq 22hd in it turns on with a blue LED (indicating a video signal when there is none). It should be an orange LED.

I have no screen on the cintiq however, the computer recognizes it and the express buttons still function. Any thoughts?

Also, I can’t power down the cintiq for some reason.

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@turtleman951

all of this sounds like a video board issue. You will have to take disassemble it and take a look at the boards. Bad caps on power boards can give you the same type of errors.

Take a look at this video and see if it helps with the disassembly. After that post some images of your boards etc. with your question. That way we can see what you see. Adding images to an existing question

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your HDMI Cable or your drawing monitor may have some issue . so you can send it to manufacturer to fix it , I have a cheap wacom cintiq alternative xp-pen artist 15.6 pro Drawing Tablet Monitor . it support pen tilt and pen pressure , have no parallax . you can have a look .

Block Image

https://www.xp-pen.com/product/65.html

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I have the exact same problem. Did you fix it somehow? please share.

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I have not! There is someone on YouTube who specializes in these repairs. Was considering giving it a go and making a guide if it works! Seems like a pretty simple fix... open it up and change a few capacitors depending on the issue.

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thank you for the answer. I saw this on youtube, no way I can do that so I'm sending it to wacom repair. I just hope they don't overprice de fix.

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