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Cooling problem with refrigerator

Refrigerator is not cooling at all,freezer is at correct temperature. Compressor is working & fan cooling it was not but running now.It is a Samsung side by side.

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Puan 1



What is the model number of the refrigerator?

Can you hear the evaporator fan running inside the fridge?

It only runs when the doors are closed. Try listening with your ear near the fridge to hear if a fan stops and starts when you open and close the doors.

If you can't hear a fan running, it is either faulty or perhaps it is iced up and can't move.

If it is iced up it may be a defrost problem e.g. defrost heater, thermostat etc.


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1 Cevap

Chosen Solution

Cause 1

The Evaporator Coils are Frosted Over

The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system.

Cause 2

Evaporator Fan Motor

The evaporator fan motor draws cold air over the evaporator coils and circulates it throughout the freezer. If the evaporator fan is not working, the freezer or refrigerator will not cool adequately. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor..

Cause 3

Damper Control Assembly

The air damper control opens and closes to let the proper amount of cold air into the refrigerator compartment. If the damper does not open properly, it won’t let enough cold air into the refrigerator. Check the damper control to determine if it is broken or stuck closed.

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Puan 3


What causes the fridge to make extreme noise


Kate Please try to describe the noise, duration.


Is anyone able to assist with my getting a replacement evaporator fan motor for refrigerator model code RS21DANS1/CHA


Spring, see if that number is RS21DAMS1/CHA


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