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Televisions made by the Chinese multinational electronics company, TCL.

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Volume fluctuates on TCL TV

I have a 4K TCL SmartTV and I’ve noticed when the scene changes or sometimes just if people are talking the volume drops drastically,to the point I can’t hear anything besides whispers. My TV is connected to a Vizio Soundbar and I can’t figure out how to turn off the volume adjuster on either one.

Thank you for your time

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Hi,

What is the model number of the TV?

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Hey Roberto! Your TV and your soundbar both have audio settings that enhance dialogue. I would make sure that they are both set to enhance dialogue, or totally disable audio on one of them to try and isolate the problem. You could also have a faulty cable connecting the two that is shorting somewhere and causing the volume fluctuations.

Good luck, I hope this helps!

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