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Repair and disassembly guides for food cooling appliances including refrigerators, freezers and fridge-freezers.

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side by side samsung water dispenser will not stop shooting water

I have a Samsung rsg257aars side by side water dispenser will not stop dispensing. I heard that filter not sealing can cause this. I replaced the filter and it work fine for a few days then started again. I also tried a Samsung brand filter ($50 from Lowes) still no luck. I am thinking about replacing the filter housing next but I wanted to check here before shelling out another $70. It does the same thing without a filter.

More info. The ice dispenser works fine so that ruled out the microswitch. I even tested the microswitch separately with a meter. works perfect,

I look forward to hearing from some more experienced folks out there

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Any update? We have the same issue. Replaced the water filter and was ok for a week only. Repair man wants $500 for the water valve but says he isn't sure it will correct the problem.

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My ice and water dispenser will not stop. Water or ice goes constantly. I had to turn off the water to the fridge. I want to replace the water inlet valve (approximately $100 from parts store) but was informed part # DA62-04027C is no longer being made by Samsung! You can't get it. Any suggestions?

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Mine just randomly starts shooting water sometimes even when I'm asleep. I also have a thick layer of ice under the refrigerator drawer. The only way I can stop the water is by turning the water supply off, unplugging it and letting it reset. I have no clue why there is ice under the freezer drawer. Help!! roger120275@yahoo.com if you have any ideas please email me.

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I’m not sure how much water you’re getting, this Samsung help page is about an unruly dispenser, sounds like you may have already tried a lot, but here’re their recommendations:

  • Make sure the ice dispenser is sealed properly, and the fridge is level and not the source of drips
  • Purge air from the line by running the dispenser into a bucket
  • Inspect the water line couplers that pass through the door

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I had the same problem of water continuously shooting out the dispenser. I pulled out the fridge and turned off the water supply. After reading this post, I installed a new (generic) water filter, opened the shut off valve and…. Wa Lah, it works properly now!!! Thanks…

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Be sure to turn the filter on all of the way, there is a small detent at first but you must continue to rotate the filter about a quarter of a turn to fully seat the filter.

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I am having the same issue. I have replaced with a Samsung brand filter as well as a generic filter. No luck. The ice maker has always frozen up and Samsung has replaced it twice with no success. Now the water wont stop. Yikes! What should we check next?

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Having the same problem. I just moved in and there is 2011 Samsung fridge.

Ice maker continues to freeze up and needs to be thawed. Over the last week water will randomly shoot out of the dispenser on its own. I have changed the filter. Turned off icemaker and childlock is on....

Plumber coming today

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Having the same problem. water running continuously from the dispenser….

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My water dispenser wouldn't stop this morning I quickly locked it out on the door panel which stopped the water,I then shut of the water supply,I have replaced the filter but afraid to open the water as it is in another room and don’t have someone to catch the water if it doesn't work. Plus the light won't go off.

Ok I took the chance and turned on the water,unlocked the panel and it just kept spewing out water..if I lock the control it stops,so I will use that method to source my water until I can get it fixed.,my fridge is almost 2 years old,but fortunately we purchased an extended warranty,hopefully it will get fixed asap.

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I have both water and ice shooting out. I reset the filter and the water stopped but the ice keeps going when selected. I don't understand

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