restart at windows boot , boots to bios
Hey i own an inspiron 1501 and it boots to phoeonix bios, but whenever it detects windows on my hard drive everything is normal it goes to the windows starting logo then my entire inspiron restarts. the screen is black and then it powers back up but it still on , I think it may be a motherboard error but im not 100% sure is there any way to fix this pls help.
Bu iyi bir soru mu?
24 Yorum
Hi Brayden,
Which version of Windows are you using?
Have you updated the BIOS?
Current: Dell Inspiron 1501 System BIOS, v.2.6.3, A16
https://www.dell.com/support/home/nz/en/...
mike tarafından
hello mike I use PhoenixBios 2.6.1
The hard drive I believe contains a copy of windows 7 professional
my inspiron has a missing disc reader
Brayden S tarafından
also it will not boot to safe mode either
Brayden S tarafından
If you get to the Windows logo screen it is probably a Windows problem. You say W7. Do you see the W7 logo for sure? Which Windows version is shown on the label on the under side of the laptop?
As always there can be a number of causes. Could be just corruption in Windows or a bad driver - especially graphics. Did anything happen out of the normal before this problem started?
Do you have access to another computer and a USB thimb drive? Dell has a diagnostic program which can be run from a USB drive.
https://www.dell.com/support/home/nz/en/...
Booting from a USB with Hiren's or the like will also help.
I don't know your experience level so please don't take any offence by my questions.
mike tarafından
i have run the hard drive on a computer the hard drive and the windows 7 cop are fine
Brayden S tarafından
19 tane daha yorum göster