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Repair information and guides for the long-awaited refresh of the popular MacBook Air, featuring Intel's Core i5 processors, an updated Retina Display, and numerous other changes and updates that was released on November 7th, 2018.

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Why is my MacBook overheating?

so I bought this MacBook like literally few days ago. then I use a silicone keyboard cover and a MacBook case. after just one day, when I tried to download some apps on the App Store then I realized that my keyboard gets hot especially the keyboard top part and the gap between the screen and the keyboard. its so weird because then I turned it off and even though I didn’t open any apps or connect to the internet it still gets hot. is there something wrong with my MacBook because its brand new and its unlikely gets hot very quickly. but the fan hasn’t turned on but if you touch It with your finger, it feels warm. and I use MacOS Mojave. can anyone help me thank you

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I have the same problem. Was the issue resolved?

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@Norhan Khaled - Did you install a thermal management app like TG Pro to see what's happening? Click on the Blue Link below to get it.

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Macbook Air 2018-2020 is a mound of rubbish. it gets overheating because the cooling fan is not aimed directly at the processor heatsink. Core i5 processors were very hot but they designed the cooling as if they were using an Intel atom processor that doesn't certainly need a cooling fan. All this happened because of Apple's obsession with creating a super slim product but failed in terms of quality and durability. This problem also occurred with 12-inch MacBook retinas from 2015 to 2017 and they immediately stopped producing 12-inch MacBooks.

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Take the keyboard cover and case cover off and see if the problem persists. If so, take it back in. Personally I would ask for an exchange rather than a repair. If you do keep it I would also get an extended AppleCare warranty.

UPDATE 4/30/19

here’s where to get Apple support in Indonesia

https://support.apple.com/id-id

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the thing is I bought it in the US and I live outside the US, will the warranty still available? like I bought it from amazon when I was in the US few days ago

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What country are you in?

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I live in Indonesia

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Return your system if the fan is not running. Install this app to check TG Pro

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I went to have a diagnostic report like press D when the Mac turns on, it says there's no problem with the Mac and the fan is running

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Can you post a snapshot of the TG Pro main window so we can see Adding images to an existing question

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Its not tg pro but its similar.

i was only browsing the web when the computer gave me those readings.

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What is the web browser you are using and what is the size of your SSD and how full is it?

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It doesn't matter what kind of web browser she is using for and also the size of SSD. It's all because of Apple's faulty. Even if she is using a google chrome supposed to be normal if the computer in good cooling design.

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There could be multiple reasons behind MacBook Overheating. The most common of them are -

  1. Intensive Tasks
  2. Insufficient or blocked ventilation
  3. Dust and debris
  4. Outdated software or firmware
  5. Background processes
  6. Faulty Hardware

The good thing is that there are solutions available for MacBook Pro overheating that you can check out here.

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