The device will only work when plugged in. I have tried different plugs, cords, and outlets. as soon as it is unplugged it shuts off and does not turn on. It will also lose connections with a phone via BlueTooth connections. what would you recommend i do?
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Hi @jgump ,
If it works when connected to power but not when on battery only then I suggest that you replace the battery. Even rechargeable batteries have a lifespan.
Here’s a link to the ifixit JBL Clip 2 Battery Replacement guide, which may be of some help.
Replacement batteries are available online.
Here’s a link to just one supplier. It is only shown to give an idea of what it looks like and the cost of the battery.
There are other suppliers online. Just search for JBLClip 2 battery to get results for suppliers that may suit you better.
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