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A1708/EMC 3164 — Released June 2017, this entry-level MacBook Pro retains its traditional function keys (as opposed to the OLED Touch Bar).

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A1708 MBP does not always reboot after installing a custom ssd

Hey guys!

A few days ago I swapped the factory-installed 128GB SSD for a Sabrent 1TB Rocket NVMe PCIe M.2 2242 SSD on my 2017 MacBook Pro without a touchbar. The installation itself went without any problems and the new SSD was recognized immediately.

With the help of an external recovery stick, I first formatted the new SSD as APFS and in the GUID partition scheme and then installed Big Sur. During the installation where the MacBook had to restart several times, I noticed that the MacBook shuts down, but then I had to restart it manually because it didn't do this by itself. Big Sur is now fully installed and I have all my data back via a Time Machine backup, but it still seems to have a problem when restarting:

It switches off, takes about 15 seconds, then switches on again and then shows the folder symbol with the question mark - it does not seem to recognize the hard drive.

If I then manually shut it down again and then boot into recovery mode with cmd + R (sometimes it is the Internet recovery and sometimes the system-internal recovery, booting into recovery mode from usb drive works as well) and then shutdown the macbook in this mode and then start it again, the macbook booted without exception and without any problems always normal to MacOS.

After this procedure when I am in the operating system, the following appears in the error report:

MCA Error Report CPU Machine Check Architecture Error Dump (CPU: Intel (R) Core (TM) i5-7360U CPU @ 2.30GHz, CPUID: 0x806E9) CATERR detected! No MCA data found.

Strangely, if I shut down the macbook normally and then turn it on again, this problem does not occur, so that the mac then boots normally into MacOS.

Things I've already tried to solve the problem:

  • SSD completely erased again, reformatted, installed the factory-installed MacOS Mojave and updated from there up to BigSur
  • PRAM / NVRAM & SMC reset
  • deactivated FileVault and restarted
  • started in safe and verbose mode
  • rapaired the ssd in disk utility tool several times
  • with 'bless -mount "/ Volumes / Macintosh HD" -setBoot' set the hard disk again as the start volume and restarted, here I have deactivated SIP beforehand, because this command otherwise failed with "Could not set boot device property: 0xe00002bc"
  • tested MacBook with apple diagnosis (held D key at startup), ended with ADP000 - No issues found.
  • adjusted power management settings with pmset command to counteract the rapid discharge of the battery

All of these attempts were unfortunately unsuccessfull.

I'm really desperate. Does anyone know a solution?

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Bu iyi bir soru mu?

Puan 5

Yorumlar:

My adapter is “NFHK N-1708A”, name and detail color gold

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I have the same problem with you, did you sort it out in any way?

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No, I sadly didn’t solve the problem. :(

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I ordered another SSD Sabrent with his adapter, I'll tell you if I solved the problem in a few days

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Hi

I have same problem with Sabrent 2Tb ssd and Sintech adaptor, I tried with another adaptor but didn't solve the problem. wondering to order another Sabrent ssd ... waiting for your report.

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Sadly, your SSD replacement is giving you problems ;-{

Time for a replacement of either the carrier or the M.2 SSD its self or both!

While its more expesive (sadly) you might want to get a real Apple SSD Custom Apple 1 TB SSD

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Ive been using sabernts 2TB ssd since august, and have been dealing with this issue from the start.

# When your laptop dies from battery loss keep it plugged in and let it charge for 10 mins before opening the lid it wont cause issues

# keep your laptop plugged in if your leaving it overnight, it won’t cause a shutdown

# if you end up with the folder logo, shut it down, wait a few minutes and make sure nothing is plugged into it and press the power button again it will boot up. (if it shows the screen turn on and off, just press the button again, dont spam it)

You gotta be patient with it when it happens but i would rather take this headache over having 128gb storage anyday.

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You're fighting a loosing battle ;-{

These adapters and M.2 SSD's are just not as good as the original Apple SSD's. Being still a different interface from the older systems that this series had doesn't help.

The two folks I recommend them to took them out and sold their systems with the original drives as they just couldn't handle the problems.

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I have the same problem. Same Sabrent Drive and same Amazon adapter. I had the folder icon at startup when installing macOS through internet recovery. No I don’t have the folder icon at startup after installing from usb drive.

I still have the restarting problem though. It does not seem to be better at a certain version of macOS. I tried High Sierra, Catalina and Big Sur. Same problem.

But when I try to restart it still gives me the exact same error message as above.

I found a German forum where they seem to have a similar problem. Their suggestion is to unplug from power before restart if I understand correctly. It didn’t work for me though.

https://www.macuser.de/threads/macbook-p...

I hope someone will find a workaround!

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Hi has anyone found a fix for this

UPDATE

If i install catalina i have no issues but as soon as i update to big sur 11.2 and 11.2.1 thats when i get the issues

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Interestingly, maybe it's an OS problem then. What idea for the resolution?

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Is there an alternative way to install the latest OS cleanly? Maybe with disk partitioning?

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this is what im thinking because when i install catalina i have no issues

the errors seem to happen when i upgrade to big sur 11.2 or 11.2.1

iv also put the new ssd in an enclosure plugged it into the mac and wipped the drive reinstalled catalina upgraded to big sir restored from one of my time machine back ups and it works perfectly

the issue i keep getting is when i intall the the new ssd into the mac

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Today Apple has released the new OS 11.2.2, try to check now who knows they have solved

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I'm very late to the party but here goes.

I just did this upgrade. Sabrent Rocket 1TB 2242 NVMe paired to the same NFHK N-1708A adapter. I did not experience any significant issues. Of course, I read this entire stack of replies (plus a LOAD of other threads and videos) but it appears to be hit and miss for a lot of people. I seem to have hit square on with write @ 18k and read and 21k. This is a 3x write increase over the 128GB Apple SSD, so I'm very happy. I don't think I did anything unusual...?

What I did is not any different to you and to be honest, I think you have a dud SSD. It's either that or it's an OSX compatibility issue which are the only things I can think of. Here's what I did...

a. Obvious prep to get ready for the new SSD, backup etc etc
1. Installed the SSD and left the bottom off just in case. Plugged everything back in.
2. Booted the machine up and got the question mark folder. Uh oh... what did I do wrong?
3. Command R, reboot and the machine didn't recognize the drive. $@$*... am I done?
4. Plugged it in, PRAM reset - audible chime difference. That's interesting...
5. Command R again, Disk Util - and the unit recognizes the drive!! YES!
6. Expand directories and Format + rename drive to GUID as per usual.
7. Reboot again, PRAM reset again, SMC reset as well. Load Command R and get the screen where you can choose... go to the spinning globe.
8. Chose a fresh install for High Sierra and waited. If this works, I know I'm good to go.
9. Sure enough, it loaded just fine and the drive was now registered and operational.
10. Noticed some random warnings about this:

MCA Error Report

CPU Machine Check Architecture Error Dump (CPU: Intel(R) Core(TM) i5-7360U CPU @ 2.30GHz, CPUID: 0x806E9)

CATERR detected! No MCA data found.

11. Slight panic but the computer isn't acting strange at all - everything seems totaly fine - so I'm ignoring it.
12. Upgrade from High Sierra to Catalina through a target disk via USB.
13. Trouble shoot some bugs and Enable TRIMFORCE just in case as I don't want Apple thinking I'm doing anything dodgy. It is my machine after all, isn't it?
14. Check the battery drain and write/read speeds - everything seems really good so far! Got 9 hours from my first charge and seems stable at 17 to 19k write 20 to 21k read. BUT... I am noticing some fade/dropoff/wilt/leak of the write speed. It will hit 19k for a few cycles on Blackmagic and then drop through the floor to 1000 or under... and then shoot back up again while read stay consistently at < 20k ... I wonder why that is???
15. Backed up from my Catalina file and all is well! I have not really had a single issue I couldn't fix so I would suggest it may be a hardware fault OR it is something to do with the firmware you're trying to upgrade from perhaps?

Try doing the PRAM reset first as soon as you want to start it up, make sure it is plugged in and then do it a couple of times before going Command R and looking for Dick Util so you can go from there. Once you hit Disk Util you are basically 90% of the way finished and it's a bit tedious to that point but from my perspective well worth it.

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I'm so curious why your write and read is way high speed? Mine is 400-500@write and 1800@read. Any tricks did you do for your mac?

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Did you experience deep sleep issue with this SSD? How to prevent it?

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No sleep issues at all. The A1708 stays pugged in and awake 99% of the time.

I've rebooted the Mac a few times as well and it starts up just fine. I didn't do anything unusual - but I suspect most people are having problems either because of the adapter, the ssd or a combination of both.

I have not had a kernel panic yet but I expect there to be issues going by what other people are saying. I suppose the best solution will be to try and find an actual Apple SSD but it's nearly impossible to get one in a 1TB capacity. In Japan, the highest I've seen is 512GB but wasn't willing to risk it on a dodgy sale.

I will say the only problem I have is on restart I get the MCA Error Report but have not noticed any slowdown or hangups.

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Cool, I'm in Taiwan. Here are many 3rd SSD for replacement. But most of them is 512GB. It's difficult to find 1T SSD. So that's why I order Sabent 1TB from Amazon.

The best result is that there's a a way to make the upgraded SSD perfect on the machine. However, for me, it's fair to trade some inconvience to get the more storage. Luckily I can weak the machine from sleep after arriving company today. If it will cause any Error Report or Hints, I think it's worth of it. Isn't it? :)

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I’ve had issues with my iMac restarting while not using it and this “CATERR detected! No MCA data found” has been occurring a lot lately. I am on Big Sur 11.2.1. I have a 3rd party SSD (Samsung) and I have a Sabrent Thunderbolt 3 dock, and a thunderbolt sound card (UAD).

I am keeping the sound card off for now, but it’s interesting the name Sabrent is something we have in common.

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I also have this problem ...exactly as described Sabrent 1TB SSD in A1708 MBP. :(

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I have that too. It doesn't seem to be affecting anything though? I mean, I haven't noticed anything different or weird to this point but I have read it means the logic board is failing. I wonder what is causing it because there is no loss in performance??

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I have the same problem, and I have not found any valid solution.

The problems I usually have and the solution I have used are:

1. When you get an update and the computer needs to reboot, it doesn't reboot automatically. I have to have the power cord disconnected and hit it manually when it won't boot.

2. When the computer is connected to the power and I open it, it usually does not start and the folder icon appears with the question mark. The solution is to hold the power button, turn it off and turn it on by disconnecting the power cord.

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Yes same problem here I'm using Sabrent 1TB ssd in Macbook Pro A1708 and it will restart after a few minutes but get the error message that it was shut down due to a problem. If you shut down and restart it works fine. I know it's the ssd because I have a Samsung no-brand 500GB 2242 and it works fine but the read write speeds are really slow compared to both the original 256 GB drive and Sabrent drive. I sure hope someone figures out an answer to this problem. I don't want to go back to the old Mac ssd.

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I don't think anyone has an answer to this problem the Sabent 1TB drive that I was using was a real energy hog so I stopped using it and went back the the original 256 GB drive. I think these laptops are too old now to upgrade or waste anytime figuring out the problems. It's time to upgrade to a new Mac unfortunately. Good luck.

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Frustrating.....just...... :-(

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@Paul Carvill - I would look at getting a real Apple drive Generation 5 I can tell you they do work!

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I respectfully disagree. It's the OS that's the issue. The Sabrent 1Tb I have works just great with Catalina. It was even totally fine with Monterey. You must be doing something wrong or the product is faulty but I have had very minimal issues to this point having gone through the same procedures.

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The key is choosing right SSD and Adapter.

Pick one with Silicon Motion Controller, and 99.99% you will be fine. Other controller like Phison, WD, Samsung, etc not always playing nice with A1708.

If you happen to face the question mark upon reboot. Key is, not to reboot, but shutdown instead. It will detect the SSD just fine when turning on.

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Can you please provide a brand name and model number?

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Sabrent 1Tb Rocket Nano NVMe PCIe M.2 2242 SSD + NFHK N-1708A

This combo works. I know this for a fact as I'm typing this to you on a properly working upgraded 1TB A1708.

If you get the question mark folder it means the Mac can't find a workable directory. PRAM reset and you will notice a different and distinctly louder chime on start up. Do that twice and switch the MBP off. Make sure it is plugged in.

Reboot again using Command R and go to Disk Util - the new drive SHOULD be there.

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my “restart” problem happens on Mojave and Catalina both OS. i have not tried BigSur.

i had sabrent 2Tb and sintech adaptor ( and another no brand adaptor ) on A1708, 2017 MBP no function key.

i sent back the ssd and going to get refund for adaptor.

i found couple of SSD ( looked like combined 2240 ssd + adaptor ) with working guaranty for A1708 on eBay US but up to 1TB, since i need 2TB, I ‘m using external USB case with my old 2012 MBP 2.5’SSD (mojave ), it takes little longer to start up but no issue.

right now i ‘m not travelling , so this external system is ok but for the future when the pandemic goes down i will travel a lots like before and i will need decent internal system, i ‘m still looking for solutions.

i don’t know who is making 2240 ssd 2TB beside sabrent. and all adaptors looked same on amazon and eBay.

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Have you tried looking for KingSpecs?

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i don't find KingSpec ssd fits into A1708 in my amazon (JP), do you think it would work ?

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i have spoke to one off the king spec sellers on ebay and he said hes having issues with big sur

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after some month i gave up , i have not heard anybody succeed fitting 2TB ssd on 2017 model. i have moved to MBP2020-2TB.

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I was facing same problem but with apple original ssd if I downgrade the OS from BiG Sur to High Sierra. Then I reinstall Bigsur and now working fine for

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have some one solve that problem now? i have exactly the same problem

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It’s really hard to say what fixed mine but suffice to say it rarely reboots anymore. My system actually seems more stable on Monterey and has been substantially better on 11.3+. Of course I have other issues but they are likely unrelated. All I can say is try a PRAM reset as that seems to help get boot issues fixed.

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Also having issues with the same errors after upgrading to a 2TB Sabrent M.2 2242 (via Sintech M.2 NVMe SSD Adapter).

Upgraded from stock 128GB to the 2TB above and installed Big Sur to match my Time Machine backup. OEM SSD was on Big Sur so decided to install the same to be safe even though Monterey / MacOS 12.x is out.

Struggling to understand where the issue is coming from. SSD firmware? That, at least, would make sense.

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I have the same problem which is annoying. My Macbook rejects it when rebooting to finish the install.

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Hi guys,

Last Monday I upgraded my MacBook Pro’s 2017 A1708 SSD because the original one died. I purchased an OWC Aura Pro NT 240gb SSD because it was I think the most compatible solution I could think of. By the time I upgraded i’m experiencing the following problems.

  • My machine cannot execute a restart (I restart the MacBook and it takes about 30 seconds to boot back again and when it opens it displays a windows indicating that My computer was restarted because of a problem)
  • When the machine is shut (with closed lid) I connect the power cord and I get no charging sound, when I open the lid in order for the Mac to boot to the OS I get a folder with a question mark.

My guess is that anything besides the original Apple SSD will not operate normal in Macbook’s. Is there any possible solution to this issue?

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People always said that Sintech & Sabrent is the best combo, while for most of cases in A1708, it's not. Well, in fact for most of cases Sintech is no longer relevant, since other makers already catch up with the wiring map, and do even better with the PCB cutting and connector plating.

for A1708 (or even A1502, A1398, A1465 and A1466) the key is always on the SSD Controller and Firmware. The one with custom/in house controller like Samsung and Western Digital will have more tendency to have compatibility problem compared to the one using a more universally adopted controller (named Silicon Motion and/or Phison), combined with the firmware, will decide whether those SSD can provide sleep and power management on your macOS or not. The one using less popular controller (like Realtek - mostly used by ADATA) might also causing issues.

I've been using this SSD bellow for around 3 years, and so far having no issues related to sleep, energy drain, restart, update (installed it back in Catalina days, and am on Monterey now) or elses. The specs said that it use Silicon Motion Controller along with Micron TLC NAND. That being said, it might or might not available in your countries, since the maker is one of my country local brand.

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It sleep when the lid is closed, and uses around 0,0x Watt (0,09W in screenshot above - i previously tried ADATA, and SAMSUNG and none of their SSD manage to get bellow 0,5W ) of energy during idle, and the temp hovering around 30-60 degree celcius. Normally am using iStat menus app to monitor all stats of my hardware.

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Yes! You've hit some of the other issues I've seen.

But you failed to hit the big one! Apple never published the interface connector lines so the ability to first make a compatible drive is already hard (like OWC and Transcend reversed engineered), now you are trying to force fit an M.2 SSD into the mix expecting there is a one for one alignment of the lines between the two!

But wait! We still have a bunch of lines in the Apple connection than are not present in the M.2 spec! So... do we just ignore them? Sure who needs them!

Wrong answer! This is where Apple did some of their custom SSD maintenance tasks like diagnostic, housecleaning and wear-leveling the M.2 SSD's can't emulate!

At leased in a MacBook Pro the drive is easier to get to when it fails. Hope you're good with your backups!

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Just update it last night. Never thought people will reply this post after a long time. Mine is Sabrent 1TB Rocket NVMe PCIe M.2 2242.

My adapter is this one:

https://shopee.tw/Macbook-Pro-NVMe-M.2-N...

What's your adapter? Is this one?

https://www.taobao.com/list/item/3735499...

I watched a youtube video that he use this adapter without any issues.

https://www.youtube.com/watch?v=7n-NcROd...

I'm so curious why your write and read is way high speed? Mine is 400-500@write and 1800@read. Any tricks did you do for your mac?

It's easy to installed the SSD in physical, but hard to install the OS in software. I experienced the question mark folder !&&*.....finally I installed the MacOS mojave successfully then upgrade to monterey. Then use time machine to recovery all my status in my previous setup.

And it did become as a power consuming monster. It dried the battery very quickly.

Also notice when it reboots, it may go to question folder screen. Seems it will happen while rebooting. So prepare to get used to it. :)

Anyone experienced deep sleep issue with this SSD? How to prevent it?

OR any other setup need to be adjusted?

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Sadly these M.2 adapters and the M.2 SSD's have been very problematic!

Frankly, Ive taken out quite a few putting instead Apple SSD's or now installing OWC's Aura Pro NT drive as a better solution as OWC did the work to do it right!

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The second adapter is the one I have. I am using the same SSD. I mentioned there is some sort of bleed off with write speed and I don't know why. It will go to 18k write and then for some reason drop to 700 and then go back up again shortly after. Read stays consistent at 20k.

I can put the mac to sleep and it will not bleed battery life. I get up to 9 hours on a charge which is fine. I must say here I just replaced the battery as well and at 8 cycles it is doing fine - I am not experiencing drain. On shutdown and restart I get the MCA error - and it takes a while to reboot - but it does not appear to be affecting performance.

Again, PRAM and SMC reset the machine when it is plugged in. If you can, take a USB copy of your drive now and factory reset to High Sierra and upgrade manually from there. I think someone mentioned where you start from contributes to the OS problem. Start with a clean install and go no further than Catalina. I think this is SSD specific but happy to be proven wrong.

That's basically all I did and everything, apart from those start up errors, appears to be working well enough.

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@zildog Regarding the SSD speed, did you use any commands like "sudo trimforce enable"?

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@zildog Is yours https://www.taobao.com/list/item/3735499... ? Sorry, it sounds silly but I need to confirm it to make sure I get the right one. Maybe that's why we have different SSD speed. How about your Mac OS? Mine is Monterey 12.5.

And I find the golden upgraded one (Golden)

https://item.taobao.com/item.htm?spm=a23...

Maybe it has a chance to improve the performance?

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Yes, it must be installed the OS from the oldest one build-in in Macbook. Mine is Mojave. I tried many times to install Monterey from internet recovery. It always failed to install. I leads me to think it's because of the reboot procedure.

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My current Write/Read speed after a couple of weeks is still 17k/20k. I am not sure why others are having such serious issues. :/

Now... my 14" M1 Max 10/24/32 on the other hand... holy crap0la @____@!!

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That's insame!

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Kioxia Exceria Plus.

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