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PC will connect to phone hot spot but not wifi. Phone connects to wifi

Couldn't find my actual model, site I bought the computer from says it's an Optiplex 3020. Can give the listing if necessary.

My computer is refusing to full connect to the wifi. It is registering that it is there, but when connected, it said No Internet, Secured. It doesn't say this whole on my phone's hot spot, and my phone can connect to the wifi just fine. I was having problems with my wifi adapter before but I am not able to connect with my hot spot so I'm not sure what's wrong.

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Hello, I have the exact same issue.

I have tried doing a full network restart, uninstalling and installing the newest wifi driver using USB, changing my wi-fi card. Nothing seems to work. Would be lovely if anyone can have a better solution.

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If your device is able to connect to Wifi signal A (i.e. hotspot in this example) and get internet, and can connect to signal B (i.e. home wifi) but not get internet:

If you've done those things, have you also tried safe mode with networking?

Hold down shift when restarting your computer. Continue holding shift until after the restart and a new screen will pop up with restart options. On most Windows, Safe Mode with Networking is option 5. Boot into that mode and try again.

If all that fails, perhaps there is some issue where your router does not like that particular connection. Try connecting to your router, typing in your local IP into a web browser (usually 192.168.0.1 on most USA models, may not be true worldwide) to connect to the router itself. Check your router settings to see what it is saying and why it doesn't like your computer.

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Hi @luigiboard

Try using the Windows troubleshooter and see if it can resolve the problem.

If Win10 go to Start > Settings > Network and Internet > Advanced Network Settings > Network troubleshooter and follow the prompts

Update (04/19/2021)

@luigiboard

More things to try:

a). Try a Network reset:

1. In the search box on the taskbar, type cmd, then when the menu option appears select Run as administrator

2. At the command prompt in the Command window, run the following commands in the listed order, one at a time, and then check to see if that fixes your connection problem after they have all been entered and the PC has been restarted:

Type netsh winsock reset and press Enter.

Type netsh int ip reset and press Enter.

Type ipconfig /release and press Enter. (Yes there is a space inserted before the / symbol in the command string of this and the following commands)

Type ipconfig /renew and press Enter.

Type ipconfig /flushdns and press Enter.

3. Restart computer.

b). If still no good, can you connect to the internet by using an Ethernet cable connected to the router from the PC?

c). Try starting in safe mode with networking and check if that works OK.

Bu yanıt yardımcı oldu mu?

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I have used the troubleshooter and it can't seem to find a problem. I have tried to restart my adapter and the adapter drivers, as well as restarting my router, restarting my PC, and fully just shutting it down. Nothing seems to work.

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Thanks Jay! Your cmd prompt reset worked for me. I was having the same problem as described above. I could connect to wifi through my phones hotspot but not directly with my PC network adapter. I think this issue arose after an OS update. Win11 22621.3155. Anyway it works now, thanks again.

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