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Repair information for hot tubs.

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Why won’t error messages clear?

The error messages never clear on my jacuzzi hot tub. Even if I reset the gfci or at the house panel. Any ideas? Thank you!

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Hi @max12 ,

What is the model number of the hot tub and what error messages are being shown?

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Hi there. It’s a j275. Messages are: gfci trip call for service; overheat; ice... all errors I have had but they don’t clear.

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Hi @max12 ,

I realize that you said that you reset the gfci but are you getting the required voltage at the control panel?

If the voltage is OK have you checked that the fuse in the control panel is OK?

I don’t know the model but looking at the circuit diagram on p.51 of the owner manual shows that the spa needs 240V and that there is a fuse in the control panel

If the fuse is OK then try to reset the control panel and check if that resolves it.

I found this reset procedure for a J200 series Jacuzzi so hopefully it is also applicable to your model

Press and hold both WARMER and COOLER buttons at the same time, then press the JETS 1 button once to reset the control panel.

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@jayeff, thank you so much for these suggestions! I will try them out.

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