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The refrigerator is cold but the freezer compartment is not.

The refrigerator compartment is working fine but the freezer compartment won’t get cold. Appliance is less than two years old, coils are clean and both fans appear to be working

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Hi @mpeters0367,

What is the model number of the refrigerator?

Asking because the model you selected only has one fan and you said "...... and both fans appear to be working".

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Sorry I went dark for a few days. Thanks for responding

We actually figured out the problem. The refrigerator was in the garage and the outside temperature was tricking the thermostat. We never had that problem in the summer We took it inside and the freezer has been working perfectly since

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Hi @mpeters0367

You can get a garage kit for refrigerator to overcome the problem and keep the refrigerator in the garage.

Not sure if what I linked is applicable to your model as you never specified, so if you're interested search online for Frigidaire (insert model number) garage kit to hopefully find a suitable one for your model. There are also YouTube videos regarding installing them

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